Medical Assistant, Certified

Position Summary

Job Summary: The Medical Assistant performs patient care under the direction of the physician and supervision of the lead nurse in an ambulatory care setting.

About the organization:

Orlando Health Bayfront Hospital is a comprehensive tertiary care facility that has been serving St. Petersburg and the surrounding communities for more than 100 years. It is a 480-bed teaching medical center with nationally recognized care across emergency medicine, cardiology, neurosurgery, orthopedics, women's services, and advanced surgical specialties. The hospital's Level II Trauma Center is the only adult trauma center in Pinellas County and, in partnership with Johns Hopkins All Children's Hospital, is one of Florida's 13 state-certified Level III Regional Perinatal Intensive Care Centers. A commitment to quality has earned the hospital recognition with a USA Today Top Workplaces award for 2025 and an "A" Hospital Safety Grade from The Leapfrog Group.

Bayfront Hospital is part of the Orlando Health system of care, which includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida's east to west coasts. As part of the Orlando Health system, Bayfront combines the resources of a leading regional healthcare network with the personalized, community-focused care that has defined the hospital for generations.

Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions.

Why Orlando Health is your best place to work:

• Education & Career Growth Assistance • Comprehensive Health & Wellness coverage and resources • Financial & Retirement Planning with Company Match • Excellent Company Culture and Work-Life Balance • Family & Pet Support

..and more!

Responsibilities

Essential Functions

• Accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
• Supports and demonstrates effective and professional communication with patients and family members
• Works collaboratively with the administrative and operations staff.
• Gathers patient data through interview and observation.
• Assists patients and families with preparation for examination.
• Assists the physician or APP during examination and procedures.
• Demonstrates competency in specific tasks and skills as defined by the practice.
• Documents treatments, procedures, and patient education according to Orlando Health and department specific policies.
• Assists the physician or APP by acting as a liaison on behalf of the patient to schedule, provide patient with scheduling information to obtain specialty testing, and/or specialty physician consultation.
• Processes incoming and outgoing calls in an independent and professional manner using sound clinical judgment.
• Enter medication, laboratory and diagnostic imaging orders into the electronic medical system under direction of a provider
• Adheres and assures compliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellent standards.
• Consistently demonstrates personal and patient safety practices and adherence to infection control standards outlined in Orlando Health policies.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Must be able to demonstrate the knowledge and skills necessary to provide care and have the ability to assess data appropriate to the age-specific needs of the patients on his or her assigned department and/or unit.
• Participates in Quality Assurance and Quality Indicator activities as assigned.
• Demonstrates awareness of medical/legal issues, patient rights and compliance with standards of regulatory and accrediting agencies.
• Practices the efficient use of supplies.
• Assists business office as needed with reception, scheduling, and discharge of patients.

Qualifications

Education/Training

• High school graduate or equivalent.
• Successful completion of Medical Assistant training from an approved technical school (or at least one (1) year of verifiable and applicable work experience as a Medical Assistant in a patient care setting) required.

Licensure/Certification
• Maintains current BLS Healthcare Provider Certification - and
• Maintains current certification or registration by one of the following agencies:
• Certified Clinical Medical Assistant (CCMA) by National Health career Association (NHA) (
• Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA) (
• Clinical Medical Assistant Certification (CMAC) by the American Medical Certification Association (AMCA) (
• National Certified Medical Assistant (NCMA) by National Center for Competency Testing (NCCT) (
• Nationally Registered Certified Medical Assistant (NRCMA) or Nationally Registered Certified Advanced Medical Assistant (NRCAMA) by the National Association for Health Professionals (NAHP) (
• Registered Medical Assistant (RMA) by American Medical Technologists (AMT) ( the American Registry of Medical Assistants (ARMA) ( or by American Allied Health (AAH) (
• Applicants with an accepted Medical Assistant certification or registration from an agency not listed will be considered on a case-by-case basis.