Linux/Windows Systems Engineer

Job Description

Job Description

Title: Platform Operations Engineer

Location: New York City

Position: Full Time Employment

Core Responsibilities:

• Manage all Digital Infrastructure related backend systems/services currently residing on AWS Cloud including users’ access, network connectivity, Linux/Windows systems, databases, and applications management.
• Deploy updates and patches to servers as well as connected client systems in off-hours maintenance windows.
• Identify, troubleshoot and resolve both server and client issues by analyzing logs from all digital infrastructure components.
• Set up and continue to improve monitoring/alerting matrices for all supported platforms.
• Proactively review key operating matrices and status to ensure all systems are running under recommended operational conditions.
• Participate in designing and implementing of mechanisms for redundancy, failover, and disaster recovery.
• Develop tools and scripts to automate routine tasks.
• Collaborate with NOC, DevOps, and Engineering teams to harden, streamline, and document operating processes.
• Work closely with Head of Digital Infrastructure to improve operability, supportability, usability, and visibility of the digital infrastructure.
• Assist in continuous improvement of operational processes for better utilization of underlying cloud resources.

Requirements:

• At least 5+ years of direct working experience in operating production digital infrastructure with strong scripting and system administration skills for both Linux and Windows operating systems.
• At least 3 years AWS administration experience including but not limited to OpsWorks, VPC, EC2/ECS, S3, RDS, IAM, ES and EMR services
• Working knowledge of advanced message queuing and extensible messaging and presence protocols
• Working knowledge of modern system operating tools for monitoring and centralized logging.
• Experience with automation and configuration management using Chef and Ansible
• Ability to use a variety of open source technologies and integrating them with cloud services
• Experience in managing PostgreSQL, MySQL, MS SQL and NoSQL clusters
• Working knowledge for securing data and ensuring operating redundancy in cloud environment
• Ability to evaluate system and application logs, error messages, stack traces to quickly identify and solve production problems
• Understanding of best practice and data center operations in an always-up, always-available setup
• Ability to create and maintain up to date infrastructure documentation including systems, networks, databases, and their interactions
• Ability to adhere to established operations procedures and policies
• Ability to create clear steps by steps knowledge base documents for NOC to follow and resolve known issues
• Participate in 24x7 on call rotations
• Bachelor’s degree in relevant fields