Manager on Duty

Job Description

Job Description

Manager on Duty

Sonny's Place

Sonny's Place

Sonny's Place is locally owned. We are committed to providing safe, fun, and entertaining activities for families in our Western New England communities. Since opening in 2008, we have continually invested in expanding our offerings. We started with a driving range and have continued adding more attractions each year. Our most recent additions are the Monkey Mahem Miniature Golf Course and Bumper Boats! Sonny's Place is named in honor of the owner's father, recognizing how family ties get stronger when kids and adults get the chance to have fun together. We hope that you will continue to enjoy coming to Sonny's Place with friends and family - we will keep doing our best to be your favorite recreation destination.

Position Summary:

The Manager on Duty (MOD) is responsible for overseeing the everyday functioning of the facility, which encompasses more than thirteen various attractions, four dining options, and three fully equipped bars. The MOD is also responsible for overseeing staff duties, acting as a point of contact for emergencies,s as well as making sure company policies are followed and the development of the team is ongoing. This position requires weekend, night, and holiday availability.

Your Role:

• Provide direct supervision and act as the point of contact to all staff during the shift through frequent check-ins.
• Ensure all daily inspections of each attraction and opening checklists are completed properly.
• Work collaboratively with the General Manager to coach and deliver ongoing development/mentoring to the team.
• Provide staff-level training.
• Respond to all radio calls and report issues/concerns to maintenance.
• Ensure performance standards and compliance for attractions are met before opening and throughout the day until closing.
• Interact with guests to ensure the experience and services are being met and resolve any concerns.
• Train team members to ensure they are properly equipped to perform their job responsibly.
• Assess the cleanliness of the park throughout the day.
• Ensure all Company policies and procedures are followed throughout the day.
• Make sure all food and beverage areas are operating in accordance with State and Federal Health Codes and State Liquor Laws
• Maintains reasonable, regular, punctual attendance consistent with Company policies, the Americans with Disabilities Act (ADA), Family Medical Leave Act (FMLA), and other federal, state, and local standards.
• Adapts to changing duties, as required, based on business needs.

Your Skills:

• Excellent interpersonal, written, and communication skills.
• Ability to work in a fast-paced environment.
• Demonstrate a strong work ethic.

Desirable requirements:

• Leadership skills
• Must be at least 21 years old.
• Must have a valid driver's license.
• Have up-to-date TIPS certification.
• Must be able to stand and walk for extended periods in varied weather conditions, including heat, cold,d and rain.
• Have a good attitude and participate as a member of the team.
• Must be able to work nights, weekends, and holidays.
• Managerial experience
• Managerial experience in a family entertainment center and/or food and beverage setting preferred.

Physical Demands:

Listed below are key points regarding the job's environmental demands and work environment. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

• Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) for most of the workday.
• Required to exert physical effort in handling objects more or less than 30 pounds.
• Required to stand/walk for extended periods of time.
• Be able to climb stairs and/or a stepladder up or over six feet in height.
• Clarity of vision

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Sonny's Place, LLC EEO Statement: The Company is committed to and supports equal employment opportunity and affirmative action to all employees and applicants. Equal employment opportunity means equal treatment of employees and applicants without regard to the following legally-protected characteristics: race, color, religion, creed, sex (gender identity), pregnancy (including childbirth and related medical conditions), sexual orientation, marital status, national origin, ancestry, age, medical condition, genetic information (including characteristics and testing), veteran status, physical or mental disability status or any other legally-protected status.