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E-Commerce Associate

Goodwill Industries

Description

Great Work Hours!

Monday - Friday, 7:00am - 3:30pm or 8:00am - 4:30pm

Additional benefits of working full time for GICMH are:
  • Employee discount at our retail stores.
  • Employee discount at Sprint, Dell, AT&T, and other retailers.
  • Financial Coaching.
Purpose or General Objective: To assist in the input of various articles on an online auction site.

Essential Duties:
  • Must have the ability to distinguish between sellable and non-sellable merchandise
  • Must have the ability to photograph the merchandise and prepare written descriptions of items for auction on Goodwill's sight.
  • Must have strong communication skills.
  • Ability to courteously answer all e-mail questions and comments about merchandise
  • Report any problems to the E-Commerce Supervisor.
  • Ability to integrate photographs of merchandise into the E-Commerce software
  • Ability to input descriptions, bids, etc., for items into the E-Commerce software
  • Ability to clean and display items on inventory shelves in the E-Commerce storeroom
  • Ability to accurately track inventory in the storeroom
  • Ability to pack and ship items using Fed-Ex & USPS software and labeling system procedures
Additional Duties:
  • Ability to participate and uphold the values and processes devoted to continuous quality and customer service improvement in all Goodwill operations.
  • Responsible for understanding and complying with Goodwill's safety program (i.e., handbook, policies, procedures, etc.)
  • Other duties as assigned by the E-Commerce Supervisor, Charlotte Plant Manager, Operations Manager, Retail Director, or Vice President of Retail and Donated Goods.
Results Expected :
  • Ability to meet daily and weekly productivity goals of 40 to 50 items posted daily.
  • Able to work productively without close supervision
  • Ability to work cooperatively and professionally with all associates, customers, and consumers working with and for Goodwill Industries
  • Able to implement/follow proper controls and guidelines to ensure maximum output.
  • Able to maintain accurate records and inventory
  • Maintain confidentiality of consumer, associate, and agency information
Requirements

Physical Requirements:
  • Have the ability to bend, reach and lift up to 50 pounds on a regular basis.
Education/Experience Requirements:
  • High school diploma or equivalent is preferred
  • Strong organizational and communication (verbal and written) skills required
  • Strong problem-solving and multi-task skills needed
  • 1-2 years experience in supervision preferred.
  • Some antique and computer experience preferred
Vacancy posted 17 hours ago
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