Pharmacy Technician Advocate

Your Future Role At A Glance

Location: Remote

Department: Ascension Pharmacy Services

Schedule: Day shift | Full-time Monday-Friday

Salary: $21.63 - $30.15 (per hour)

Life At Ascension: Where Purpose Meets Opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Benefits That Help You Thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

How You'll Make An Impact In This Role

• Serve as a liaison between patients, pharmacists, healthcare providers, and insurance companies to ensure timely access to medications.
• Coordinate prior authorizations and assist with resolving insurance and medication access barriers and other tasks.
• Support medication adherence efforts through patient outreach, follow-up, and education.
• Provide high-quality customer service by addressing patient inquiries and resolving prescription-related issues in a timely manner.
• Maintain accurate documentation and work efficiently in a fast-paced remote environment while ensuring compliance with all regulatory and company standards.

What Minimum Requirements You'll Need

Licensure / Certification / Registration:

• One or more of the following required:
• Pharmacy Tech credentialed from the Pharmacy Technician Certification Board (PTCB) obtained prior to hire date or job transfer date. Licensure required relevant to state in which work is performed. Must possess all state and local qualifications.
• Pharmacy Tech credentialed from the National Healthcareer Association obtained prior to hire date or job transfer date. Must possess all state and local qualifications. Licensure required relevant to state in which work is performed.

Education:

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

What Additional Preferences We're Seeking

• PTCB Certification (Required)
• Retail pharmacy experience
• Strong customer service skills
• Medication adherence experience

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the poster or poster.

Fraud prevention notice

Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.

E-Verify statement

Employer participates in the Electronic Employment Verification Program. Please click for more information.