QA Specialist II

QA Specialist II

The QA Specialist II will provide functional, data, project management, and/or technical support and advice to the QA Managers/Leads, Consortium, and Counties. Activities may include, but are not limited to:

• Reviewing the Vendor Deliverables and work products with a focus on functional, data, technical, and/or operational industry standards and project specifications.
• Reviewing and analyzing the change request deliverables and work products to determine the viability of the scope, level of effort, resources, schedule, budget, workflow, and reporting and the impact to county business operations, technical operations, and existing work plans.
• Analyzing and/or developing business and technical process solutions, sometimes in the absence of an automated solution, to support Consortium and County business operations.
• Reviewing relevant training materials, release notes, and highlights associated with a software release to ensure accuracy and quality of materials including identification of deficiencies and recommendations for improvement.
• Fostering thorough and timely communication with the Vendors, Consortium, Counties and other stakeholders.
• Providing QA support for review of the Client System and Vendor responsibilities.
• Validating adherence to the functionally and/or technically related processes and procedures documented in the project plans.
• Identifying, recording, and escalating risks and issues as appropriate, and making recommendations for issue resolution/escalation tracking.
• Monitoring the overall success of the Client solution.
• Reviewing and recommending improvements to solution standards and procedures.
• Updating QA and Consortium management on deviations from requirements.
• Being responsible for the creation and submission of area-related content for the QA Monthly Status Report
• Identifying and recommending functional, data, project management, and technical improvements.
• Escalating risks and issues to the appropriate QA Manager/Lead and QA Project Manager