Patient Accounts Coordinator

Job Posting

We are seeking a dedicated professional to join our team at the Santa Clarita Ortho Clinic. This role is pivotal in ensuring smooth outpatient flow for optimal patient satisfaction and clinic operations.

Location: Santa Clarita Ortho Clinic, 23929 McBean Pkwy Ste 200, Santa Clarita, CA 91355

Salary Range: Competitive hourly rate, up to $34/hr on W2

Required Skills & Qualifications

• Clean, professional appearance
• Knowledge of insurance coverage and authorization process
• Ambulatory outpatient clinic experience (preferably with Spine)
• Patient scheduling expertise
• High school diploma or equivalent (Bachelor's degree preferred)
• Proven customer service experience in a medical office or ambulatory care environment (35 years preferred)
• Applicants must be able to work directly for Artech on W2

Preferred Skills & Qualifications

• Bilingual (Spanish preferred)
• Surgery scheduling experience
• Cerner experience
• Knowledge of medical terminology

Day-to-Day Responsibilities

• Coordinate multiple appointments across specialties, ensuring clinic preparation and optimal patient flow.
• Provide excellent customer service, managing heavy phone use, intake, and message distribution.
• Obtain medical records/imaging, schedule procedures, manage registration, collect co-pays, and handle referrals.
• Accurately enter information into computer systems and process new referrals promptly.
• Schedule patient evaluations and clinic appointments, including surgery scheduling, labs, and diagnostic testing.
• Assist with clerical and scheduling needs, including filing and billing documentation.
• Facilitate communication between patients, caregivers, and care team members, ensuring all changes are communicated effectively.

Company Benefits & Culture

• Supportive and collaborative work environment
• Opportunities for professional development and growth
• Commitment to patient satisfaction and high-quality care