Assistant General Manager

EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. Our Core Purpose is to create loyal, lifelong fans and exercise practitioners. Our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win. Position Purpose Assisting the General Manager, the Assistant General Manager will coach the Sales team, create a welcoming atmosphere, and serve as a hub of information for members, guests, and staff. Responsibilities Ensure sales targets are met, particularly during weekends or when the General Manager is not present, by leading the team and driving sales initiatives. Focus on selling club memberships, individual memberships, fitness services, products, and programs to meet or exceed sales goals. Oversee billing processes for memberships, monitor the sales process, and ensure timely follow‑up with leads and prospects. Effectively communicate goals, expectations, and procedures to staff members, ensuring everyone understands their roles and responsibilities. Supervise the maintenance and cleanliness of the facility, including equipment, locker rooms, and common areas. Ensure compliance with health and safety regulations, maintain proper certifications, and implement safety protocols. Provide high‑quality customer service by addressing member concerns or complaints, managing membership inquiries, and resolving issues promptly. Engage with members in a friendly and approachable manner, actively listening to their needs and concerns, and providing clear and helpful responses. In emergencies or unexpected disruptions, communicate calmly and clearly with staff and members, providing necessary instructions and updates to ensure their safety and well‑being. Qualifications 2 years of customer service experience. 3–4 years of sales experience. 1 year of supervisory experience. Strong verbal and written communication skills for interacting with employees, management, and vendors. Excellent relationship‑building and influencing skills with people at all levels and in all functions. Strong detail orientation; systematic and thorough problem‑solving; good time management, organizational, and record‑keeping skills. Prior experience or strong interest in the fitness industry is a plus. Embodies the company’s Core Values. Requirements Must successfully pass a background check. CPR certification required within 30 days of hire. Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public. Ability to bend routinely and repetitively to lift more than 40 lbs. Ability to access and operate the company computer system, including preparing documents, entering data, and reading reports from a database or email system. Compensation Hourly position – $18–$20 USD. Variable income opportunities including commission and bonus. Post‑training salary increase. Benefits Highly energetic and collaborative team. Management team that cares about your professional development. Free membership for you and one additional family member. Discounted personal training, merchandise, and supplements. Employee referral program. Daily pay offered – access to funds before payday. Competitive pay plus vacation, holiday, and sick pay (based on eligibility and employment status). Group health, dental, vision, supplemental life, and Employee Assistance Program (based on eligibility). 401(k) with company matching (based on eligibility). Personal education growth options with Sophia Learning. EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status. #J-18808-Ljbffr