High Voltage Battery Pack Field Response Team Diagnostic Technician

Description

At General Motors, our product teams are redefining mobility. Through a human-centered design process, we create vehicles and experiences that are designed not just to be seen, but to be felt. We’re turning today’s impossible into tomorrow’s standard —from breakthrough hardware and battery systems to intuitive design, intelligent software, and next-generation safety and entertainment features.  

Every day, our products move millions of people as we aim to make driving safer, smarter, and more connected, shaping the future of transportation on a global scale.

The Role

The High Voltage Battery Pack Diagnostic Technician specializes in the safe and orderly preparation, diagnostics, testing and disassembly of Rechargeable Energy Storage System (RESS) Packs, also known as EV Battery Packs. This role will travel up to 80%, where the technician will travel to a dealership to complete this work on the RESS packs . When travel is not required, this role would work on battery packs at the teardown facility in Warren, MI.  

Our team is looking for a candidate that is passionate about a safe all-electric future. The role involves diagnosing, disassembling, and testing pack components to determine the root cause of any failures. You will work closely with engineering to develop and implement corrective actions in production based on your findings.

This role is a good fit for a qualified individual who is interested in innovative battery technologies and growing in the field of vehicle electrification. You will also possess the ability to train and mentor entry level technicians.

This role will be involved in the planning and execution of new battery technologies in support of the warranty activities at the dealership.

What You'll Do

Lead Field Response Team deployment, traveling to US based dealers when required to root cause and tear down RESS pack on site. Estimate 80% travel.

Support US Island Teardown Activities as necessary.

Perform physical duties and tasks involving the movement, packaging, disposal and shipping of large and heavy high voltage batteries; Utilizing overhead cranes and rigging equipment along with use of forklifts and lift assist equipment.

Maintain records on work performed including data collected or analyzed

Communication of findings with engineering personnel through verbal or written means

Recommend revisions to process and procedures to improve safety and efficiency

Work with Engineering and Service teams to determine teardown/stabilization process for upcoming battery program launches.

Champion safe testing, diagnostics, data logging and teardown of battery assemblies and related components. This includes utilizing vehicle controls simulation hardware, RAD WBS, Hi-Pot, Oscilloscope and other diagnostic tools

Develop and manufacture special purpose instrumentation, cable and wiring assemblies, laboratory test equipment, and fixtures related to testing.

Maintain awareness of Business Plan Deployment goals and objectives, identify and suggest relevant opportunities for improvement.

Develop, implement, and sustain workplace organization practices

Your Skills & Abilities (Required Qualifications)

2-year Associate’s degree or equivalent experience in the mechanical or electrical field

5 years related work experience

Detailed knowledge of complex mechanical and/or electrical concepts

Knowledge of high voltage battery systems and safe work practices

Knowledge of electrical and electronics diagnostics and repair

Competence with typical office computer applications, e.g. Microsoft Word, PowerPoint, Excel, Outlook

Strong written and oral communication skills

Ability to travel by air and drive with no license restrictions – up to 80% travel

What Will Give You A Competitive Edge (Preferred Qualifications)

Level 2B+ high voltage certified

Advanced diagnostic and root cause analysis experience

Experience with high voltage test equipment, protocols, measuring and recording devices

Knowledge of electrical and electronics diagnostics and repair

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)

This role is categorized as onsite. This means the selected candidate is expected to report to a specific location on a full-time basis.

The selected candidate will be required to travel at least 50% or more on a frequent basis.

This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.

This position requires the ability to legally operate a motor vehicle on a regular basis and successfully complete a Motor Vehicle Report review.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

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From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources. 

Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. 

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

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