Case Manager - Florence

Job Summary Under general supervision they will be responsible for the preparation of child support cases for Family court; performance of activities in the courtroom under the supervision of DSS attorneys; the follow-up on these cases, including parent locate and processing of interstate cases; and is responsible for providing general child support services to clients as required or needed. Other duties as assigned. Job Responsibilities 30% Essential - Communications & Correspondence: Communication with other units within the Office of Integrated Child Support Services and other components within the Department of Social Services; adds support order data to IVD system, as well as financial information to ensure distribution of collections. 25% Essential - Maintains & Evaluates: Maintains case records, case narrative recordings written and electronically (into agency designated system) for documentation and auditing purposes as required by agency policy in a timely and accurate manner. Maintains control of assigned caseload; responsible for identifying and making recommendations on problems with the child support system and participating in the solutions. 25% Essential - Services & Support: Refers appropriate non-custodial parents to the SNAP Employment and Training program. Interprets child support services programs to clients, general public, and to the community as needed. Provides services in accordance to agency policy and procedure. 20% Essential - Prepares Cases & Interviews: Conducts interviews with custodial parents for paternity cases, interstate support cases, and other cases as necessary. Ensures personal identifying information (PII) is properly used, accessed, gathered, shared and disposed; protects the agency networks and applications by safeguarding systems, equipment and data. Other duties as assigned by supervision. Minimum Qualifications Education: High School or Equivalent. Work Experience: 1+ years. Preferred Qualifications Education: 1st Bachelor’s Degree in clerical, administrative, social work, correctional, or business administration. Benefits Health and dental insurance, including prescription coverage and wellness benefits. Dental, vision, term life insurance, long-term disability and flexible spending accounts for health and child care expenses. Retirement plan options: defined benefit and defined contribution plans; optional South Carolina Deferred Compensation Program. Paid vacation and sick leave; tuition assistance; holiday, annual and sick leave; discounts. #J-18808-Ljbffr