Front Desk Receptionist - Night Shift

ETHIC – Excellence, Teamwork, Hospitality, Integrity, and Compassion – steadfastly characterizes our mission to continually enrich the daily lives of residents. We practice these principles with every task and interaction, from personal caregiver assistance to mowing the grass. At Touchmark, we say:

I AM AN ALLY • I AM A FRIEND • I AM A GIVER

Join the Touchmark Team as a Full-Time Front Desk Receptionist!

Location: Touchmark on West Prospect – Appleton, WI
Schedule: NOC/Night Shift (10:00 p.m. – 6:00 a.m.)
Pay: $17.50 – $18.79 per hour (based on experience and credentials)
Plus: An additional $1.00 per hour when you work the NOC shift!

About the Role:

As a NOC Front Desk Receptionist, you’ll be the first point of contact for residents, guests, and team members overnight. You’ll warmly welcome and direct visitors, answer calls, and provide information with professionalism and care. You’ll also monitor the lobby and community entrances to ensure a safe and secure environment while offering support to residents who may need assistance during nighttime hours.

This role is perfect for someone who enjoys creating a welcoming, helpful, and professional first impression of our community.

Why You’ll Love Working at Touchmark:

On-Demand Pay – access your earnings as you earn them
Affordable on-site meals
Generous Paid Time Off (PTO)
Competitive pay + $1/hour NOC shift differential
Comprehensive benefits for team members working 30+ hours/week
401(k) with company match (up to 3%)
Company-paid holidays (with double-time pay when you work them!)
College scholarships for long-term team members’ children
A workplace where you’re valued and your work matters

What We’re Looking For:

A sincere commitment to memorable customer service and hospitality
High school diploma or equivalent
Experience as a receptionist, administrative assistant, or in customer service/hospitality preferred
Strong communication skills and a professional, welcoming demeanor
Ability to multitask while managing phones, visitors, and resident needs
Basic knowledge of Microsoft Office and office equipment
Ability to maintain tact, patience, and confidentiality when working with residents, families, and team members
Flexibility to work a rotating weekend schedule

Benefits:

Touchmark is dedicated to providing the best for our residents, and it all begins with providing the best for our employees. That’s why we offer a competitive compensation and benefits package to our team members who work 30+ hours per week which includes:

• Paid time off (including holidays)
• Health, dental, and vision insurance plans for employees and eligible dependents
• Education assistance
• Bonus and retirement plans
• Health care, dependent care, and commuter Flexible Spending Accounts
• On-Demand Pay allows you to access pay as you earn it
• Employee Assistance Program
• Supplemental insurance options

We are looking to hire individuals whose values align with ours and who believe in doing everything they can to lead by example in safety, compassion, and empathy. If that sounds like you, we encourage you to apply.

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