Remote Truck Physical Damage Adjuster

What We Do High Definition Vehicle Insurance (HDVI): Technology meets Insurance. HDVI brings telematics, software and data together with commercial trucking insurance, taking transportation insurance and fleet risk management to the next level. Our platform arms fleets with an end‑to‑end solution that empowers them to save money, mitigate risk, and increase operational efficiencies. Our customers are small to midsize truck fleet operators who benefit from dynamic and transparent pricing – automatically reducing their premiums for safer driving. Leveraging a best‑in‑class partner ecosystem, HDVI combines magnitude and stability with innovation to revolutionize the commercial trucking insurance space. Why Work Here HDVI is building the industry‑defining commercial auto insurance company for the next 100 years. The $50 billion commercial auto industry hasn’t seen real innovation for decades and is broken in a number of ways, creating a significant opportunity for HDVI. HDVI is co‑founded by a former Esurance co‑founder and has a senior management team with experience building innovative insurance and logistics companies from zero to $1B+ enterprises, and deep expertise in trucking insurance. HDVI is well‑funded by leading logistics and mobility‑focused venture capital firms and strategic investors including Munich Re, Daimler Trucks and Qualcomm. The HDVI team is values‑driven, data‑driven, ambitious, and collaboratively minded with a diverse background of experiences and skills in the insurance and logistics industries. We like challenges and building solutions that improve the quality of life for our customers. We offer generous benefits, including employee stock options, health, dental, vision, 401(k), flexible work environment, and unlimited PTO. About the Role As an HDVI Physical Damage Adjuster, you will work closely with HDVI’s Claims and Fleet Services Teams. The ideal candidate will have extensive knowledge of handling all aspects of Commercial Heavy Trucking claims inclusive of Third Party Auto Property Damage, First Party Auto Property Damage and Cargo claims. You will be responsible for influencing and providing claim resolution and tactical guidance to both internal and external customers in order to achieve world‑class claims outcomes. The Physical Damage Adjuster role is an associate level position with senior level growth potential as the company expands. Please note that this is a remote position. What You’ll Do Handle all aspects of first and third party Property Damage claims stemming from accidents involving tractor‑trailers Handle all aspects of Cargo claims Adapt to various business demands and assist with special claims projects and other duties as assigned Participate in regular claims reviews with both internal and external customers Maintain current knowledge of insurance contracts and industry trends by proactively maintaining required adjuster license(s) Provide technical expertise in response to inquiries from internal and external customers What You Have Experience with analyzing, determining and applying coverage for Commercial Trucking claims Ability to work in a rapidly evolving, high‑growth environment with the ability to collaborate across and within different levels of the organization Excellent communication skills (verbal/written) and strong negotiation skills Strong time management, organizational and problem‑solving skills Ability to adapt, embrace the unknown and shift priorities Willingness to look outside your day to day to ensure you keep learning and growing in a startup environment Preferred Skills 1‑2 years of Commercial Trucking experience Extensive experience across all technical areas of Commercial Auto inclusive of but not limited to Physical Damage, Auto Liability, First Party Medical / Personal Injury Protection, Motor Truck Cargo and Truckers General Liability College education Active Adjuster License – strongly preferred Strong analytical, critical thinking, and problem‑solving skills Proficiency in Google Suite, Snapsheet, Microsoft Office and Adobe Acrobat Experience with self‑insured retention (SIR), large deductibles and claims involving Independent Owner Operators (IOO) Benefits Competitive salary & stock options Unlimited PTO with 11 paid holidays each year Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D coverage FSA / HSA programs 401(k) retirement plan with company match contribution Inclusive parental leave policy that supports all parents Wednesday standing meeting‑free day, allowing deep work without distractions Birthday meal reimbursement Remote‑friendly environment with opportunities to attend periodic in‑person team offsites We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. #J-18808-Ljbffr