Operations Manager

Real Estate Operations ManagerYou know that supporting others in real estate is where you belong. You're dynamic and organized under pressure; you keep things moving forward, and you take real pride in the service you deliver to clients and your team. This is it.The Role You're not just joining a real estate team.You're joining a business that has been part of the fabric of its community for decades, one that celebrates its clients, supports local organizations, sponsors community events, and believes that success means having the ability and responsibility to give back.As our Operations Manager, you keep that standard running day-to-day:Own the team's checklist and task management systemServe as the primary liaison between the Director of Operations and Listings, Joujou, and support staffOversee the CRM, so buyer and seller pipelines stay currentRun the Monday and Thursday meeting cadence, from agenda to follow-throughHold the Listing and Marketing Coordinators accountable to their timelinesManage vendors and coordinate pre-listing prepHandle internal communications on leadership's behalfOnboard new team members on systems and processesIdentify AI and automation opportunities to increase team capacityBe onsite in Danville as needed for coordination and team meetingsYou report to the Director of Listings and Operations on strategy and priorities, and to Joujou directly on anything tied to her business.We Know YouTrustworthy with confidential and financial detailsAt home in a close, family-run business, not a large corporate structureMethodical and observant, building process before chaos forces you toA natural planner, already thinking two steps ahead for the leaders you supportAdaptable when priorities shift, without losing your structureAll in on real estate, this is where you want to build a careerTenacious about keeping deals moving, vigilant about what could go wrongThe Experience We Are Looking For3+ years in operations management, listing management, or a comparable administrative role within real estateDemonstrated ability to build process, not just follow itExperience managing multiple stakeholders and competing priorities at onceComfortable across CRM platforms, project management tools, and AI-assisted workflowsFamiliarity with Compass CRM, Business Tracker, and Marketing CenterExperience with Asana, Monday.com, or similar platformsActive California real estate licenseThe DetailsSalary: $100,000 to $150,000, based on experience, plus bonus opportunitiesHours: Hybrid - Full-time, 40+ hrs/wk, Monday through Friday, with flexibility from time to time.Benefits: Full benefits package included | Paid Time OffLocation: Danville, CA — candidates must live within a 40-minute commute to Danville to be considered for this positionAbout Chawla Real EstateChawla Real Estate is more than a high-performing luxury real estate team. Led by Joujou Chawla, a nationally recognized real estate professional with more than four decades of experience, the team is one of the most respected names in the East Bay.Joujou has been the #1 agent in Blackhawk from 2013 to 2025 and in Danville from 2022 to 2025, with more than $2.1 billion in lifetime home sales and 1,535+ homes transacted. Success is about more than numbers. Joujou has built her business around relationships, exceptional service, and a deep commitment to the Danville and Blackhawk communities. Giving back is an important part of the team's culture through charitable organizations, local initiatives, and community events.Join a close-knit team with high standards, genuine relationships, strong community roots, and a reputation for exceptional real estate.