Senior Account Manager

Are you a strategic account management professional who thrives on building trusted client relationships, driving business growth, and leading complex initiatives with minimal oversight?

Seeking an experienced Account Manager III to serve as a senior strategic partner to our clients and a leader within our account management team. We are looking for a highly consultative professional who can independently manage key client relationships, identify opportunities, solve complex business challenges, and deliver exceptional client outcomes.

What You'll Do

• Serve as the primary strategic advisor for key client accounts.
• Quickly assess client objectives, priorities, challenges, and opportunities.
• Develop trusted relationships with senior-level stakeholders and executive decision-makers.
• Lead client meetings, business reviews, presentations, and critical discussions independently.
• Create and execute account strategies that support client retention, satisfaction, and growth.
• Anticipate risks and client needs before they arise and proactively recommend solutions.
• Identify opportunities for additional projects, services, and revenue growth.
• Collaborate cross-functionally to align teams, resources, priorities, and deliverables.
• Mentor and guide account team members while providing clear direction and accountability.
• Monitor account performance, client satisfaction, budgets, and overall account health.
• Take ownership of client outcomes and make informed business decisions with limited supervision.

What We're Looking For

The ideal candidate can step into a client account, rapidly understand the business landscape, establish credibility, and independently determine the right strategy and next steps.

We're specifically seeking professionals with a proven track record of:

• Independent account ownership
• Senior-level client relationship management
• Strategic planning and business consulting
• Client retention and account growth
• Complex problem-solving and risk management
• Cross-functional team leadership and coordination
• Mentoring and developing team members
• Executive communication and presentation skills
• Operating effectively with limited oversight

This individual should think beyond the immediate project and understand the broader business impact, including client success, long-term partnership growth, and organizational objectives.

Required Experience

• Bachelor's degree in Business, Communications, Marketing, Public Relations, Management, or a related field.
• 8-10 years of experience in account management, client services, consulting, project management, strategic communications, or related disciplines.
• 4-5+ years independently managing complex client relationships and senior-level stakeholders.
• Experience developing account strategies, leading client initiatives, and driving projects from planning through execution.
• Agency, consulting, professional services, or fast-paced client-service environment experience strongly preferred.

Key Skills

• Strategic Account Management
• Client Relationship Management
• Executive Stakeholder Engagement
• Business Consulting
• Account Growth & Retention
• Strategic Planning
• Leadership & Mentorship
• Risk Management
• Project Management
• Cross-Functional Team Leadership
• Critical Thinking & Problem Solving
• Client Presentations & Business Reviews