Senior Claims Specialist

Overview Senior Claims Specialist will support claims functions focusing on complex insurance, construction, and warranty claims within a homebuilding organization. The role operates independently, ensuring compliance with policies and regulatory requirements while collaborating across business areas. Primary Responsibilities Review, evaluate, and process complex claims ensuring compliance with company policies. Investigate claims involving multiple issues or business areas to determine appropriate resolutions. Collaborate with internal teams including Construction, Operations, Legal and Risk Management to address and resolve claims. Prepare detailed claims documentation, reports and recommendations for management. Provide guidance, coaching and training to less experienced claims staff. Monitor trends and recurring issues and provide insights and recommendations to management. Ensure claims activities adhere to regulatory requirements and company standards. Support process improvement initiatives to enhance efficiency and effectiveness of the claims function. Education & Experience Required Bachelor's degree. Minimum of 5 years of relevant experience (or equivalent). Preferred Experience in homebuilding, construction or insurance/claims management industries. Experience handling complex or high-value claims. Additional experience in compliance, risk management or process improvement. Skills & Competencies Broad knowledge of claims management principles, processes, and best practices. Strong analytical and problem‑solving skills for complex, multi‑faced claims. Effective written and verbal communication skills for reporting and stakeholder collaboration. Independent work and sound judgment in claims resolution. Proficiency with claims management software, data analysis and Microsoft Office. Strong organizational and time‑management skills. Mentoring and coaching ability. Collaboration and influencing skills across functions. High attention to detail and accuracy. Adaptability to evolving priorities and complex scenarios. Working Conditions Professional office environment, occasional visits to construction sites. Standard office conditions with limited exposure to site hazards. Travel between offices or sites may be required. Physical Requirements Prolonged periods of sitting and computer work. Walk and navigate office or construction sites as needed. Lift and carry up to 15 pounds. Perform repetitive motions associated with computer and desk work. Compensation Base Salary: $65,000–$95,000 FLSA Status: Exempt Bonus Type: Year‑end Discretionary Benefits Competitive compensation structure. Health, dental, vision insurance and HSA/FSA. 401(k) retirement savings plan. Vacation, sick leave, paid holidays and other leave. Life insurance, AD&D, short‑term and long‑term disability, EAP. Exclusive perks & discounts. Homeownership & financing benefits. Pet insurance discounts. Job Location US‑CO‑Denver Sekisui House U.S., Inc. is an Equal Opportunity Employer. #J-18808-Ljbffr