Site Leader II, Shady Side, #371

Pittsburgh, PAField Operations – MFC Field Leadership /Full Time /On-siteGopuff is seeking a Site Leader II to join the operations team. We are looking for a self-starting and entrepreneurial strong leader. The Site Leader II role is an intense and fast-paced role within Gopuff that requires drive, grit, positivity, and enthusiasm for the challenge. In this role, you will lead a local team of Shift Leaders and Field Operations Associates overseeing the facility’s mega operations as well as a team of independent Driver Partners. Ultimately, the success of the territory rests on your shoulders and is determined by your ability to execute and effectively lead a team that is hyper-focused on delivering a perfect experience for our customers.What We OfferMedical/Dental/Vision Insurance (for full-time employees)401(k) Retirement Savings Plan25% employee discount & FAM MembershipVacation and Sick Time for eligible employeesEAP through AllOne Health (formerly Carebridge)Qualifications12+ years of managing and leadership experience, minimum of 8 years of experience with a fast-paced environment and leading a blended workforce of W2 and 1099 employees.Retail, warehouse, logistics, military, restaurant or equivalent experienceBachelor’s degree, requiredStrong written and verbal communication skillsStrong skills with conflict resolutionStrong skills with team development and engagementAbility to lead in an ever-changing environmentProven track record of improving processes and efficienciesResponsibilitiesPlans, directs, and is accountable for all warehouse operations including, deliveries, inventory, equipment, and systemsFanatically drive improvements to key performance indicators (KPIs) such as: Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate, and Cost Per Order.Responsible for the growth and development of 30-40 employees Manage inbound and outbound delivery operationsAccountable to drive the financial performance of the site by ensuring that budgeted productivity, labor, and other expenses are achievedResponsible for ensuring compliance with Gopuff and legal policies, procedures, and regulations for the warehouse by analyzing and interpreting reportsImplementing and monitoring Human Resource compliance, asset protection, safety controls, overseeing the safety of our people and products, operational and quality assurance reviewsDevelop and implement action plans to improve performance, providing direction and guidance on executing Company programs and directing the management team in ensuring confidentiality of information, documentation and assigned recordsTeach and train the site leadership in controlling expenses and labor to ensure expenses adhere to the budget and sales volumeCreate and implement plans to improve the financial performance of the warehouseAt Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.Like what you’re hearing? Then join us on Team Blue.Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.