Dealer Trainee - Part Time (Tropicana Atlantic City)

• Delivers great customer service by learning core games offered by the property in a friendly and helpful manner with an upbeat/positive attitude.
• Support and always maintain property courtesy guidelines.
• Perform other duties as assigned.
• Presents oneself in a polished, professional, and service-minded way and encourages others to do the same.

Starting rate: $20.00/hr

Responsibilities

• Learn how to demonstrates an effective working knowledge of dealing policies and gaming procedures
• Learn how to deal games in accordance with internal controls and the New Jersey Division of Gaming regulations and company policy.
• Able to learn applicable departmental dealer efficiency metrics.
• Always presents oneself as a credit to Caesars Entertainment and encourages others to do the same
• Responsible for learning the protection and control of the game.
• Learn how to exchange currency for gaming chips and pay or collect bets according to house rules in an accurate manner.

Qualifications

• Excellent customer service skills are essential
• Must be able to perform basic math quickly
• Must be able to get along with co-workers and work as a team
• Must present a well-groomed appearance
• Well-developed interpersonal skills
• Must enjoy entertaining and communicating with the public
• Must be able to pass a math test and customer service focused panel before being accepted to this training program.
• Must be able to work varied shifts during a 24-hour period, weekends and holidays are required as needed.
• Must be able to respond calmly and make rational decisions when handling employee conflicts or stressful customer interactions.

Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah’s Resort. Caesars’ Atlantic City Empire, and its iconic brand of hospitality, has celebrated over 40 years of success in the community which it serves. From Caesars and Tropicana, situated beachside on the world-famous Atlantic City Boardwalk, to Harrah’s Resort, located in the City’s sophisticated Marina District, Caesars Entertainment is committed to offering its guests exceptional service and memorable experiences on every visit. As the largest employer in Atlantic County, New Jersey, Caesars’ legacy is deeply-rooted in its commitment to the community and its team members, helping to make Atlantic City great place to both work and play.