Senior Network Engineer-Unified Communications

Sr. Network Engineer III

As a Sr. Network Engineer III, you'll serve as a technical authority for voice, video, and collaboration platforms, contributing immediately as a subject matter expert within a fast-paced operational environment. Success requires deep technical expertise, proactive problem solving, and strong team collaboration. This role provides senior unified communications engineering support for a highly visible, security-sensitive customer. If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below! What you'll do:

• Work as part of a collaborative, high-performing team delivering technical solutions supporting the highest levels of the federal government.
• Design, implement, and troubleshoot enterprise voice, video, and collaboration (Unified Communications) platforms.
• Configure and support SBCs, voice gateways, dial plans, and QoS to ensure high-quality real-time voice and video traffic.
• Serve as a technical Subject Matter Expert (SME), able to support operational issues with minimal ramp-up time.
• Participate in Agile execution and contribute to collaborative problem-solving efforts.
• Communicate technical issues, risks, and solutions clearly to both technical and non-technical stakeholders.
• Proactively recommend technical improvements and architectural enhancements.
• Actively contribute to team discussions, planning, and continuous improvement initiatives.
• Support mission operations with urgency, accountability, and a strong sense of ownership.
• Demonstrate the ability to contribute immediately in a fast-paced, mission-critical environment.
• Establish and maintain a high level of customer trust and confidence through technical expertise and professionalism.
• Apply creativity and innovation to deliver solutions that best fit customer needs and mission objectives.

What you'll need to succeed:

• Active Top Secret with SCI eligibility security clearance.
• Bachelor's degree in a technical field is preferred. Relevant experience may substitute for education requirements.
• Possess DoD 8140 certification aligned to the 441 Network Operations Specialist work role, such as Network+, Security+, Cloud+, SSCP, CASP+, CISSP, or CCNP Security.
• 10+ years of experience leading or assisting in review, design, and implementation of network engineering solutions, with deep hands-on expertise supporting enterprise Unified Communications environments.
• Demonstrated subject matter expertise designing, implementing, and troubleshooting complex voice, video, and collaboration platforms, including Cisco Unified Communications Manager, Webex, and Microsoft Teams.
• Hands-on experience supporting session border controllers, voice gateways, call routing, and ensuring Quality of Service for real-time traffic.
• Hands-on experience with VQ Conference Manager, Jabber, Cisco telephony endpoints, and Cisco Expressway.
• Proven ability to troubleshoot and resolve operational voice and video issues in mission-critical environments with minimal ramp-up.
• Ability to contribute immediately in a mission-critical operational environment.
• This position is designated as essential personnel supporting continuity of operations and may require work during government shutdowns, emergencies, or other critical situations.