Seasonal Retail Assistant

Job Description

Job Description

The Retail Assistant reports to the Hospitality Manager as well as the Assistant Hospitality Managers and will be responsible for ensuring that retail operations flow efficiently and smoothly for both the team and guests. This person will provide ultimate support for the Retail Team to help carry out our overall mission to make the best beverages in the world and to serve them in the most friendly and memorable environment possible. This opportunity promises an invigorating and exciting environment where good work is done so we always ask for flexibility and a sense of humor in addition to other valuable traits like intent, hard work, and good communication skills.

This position is part-time and seasonal, based in Tewksbury, MA and requires flexibility in availability to meet business needs. Required to work Saturdays, at least one closing shift per week, and maintain additional availability on weekends to support business levels.

The starting base rate for this position is $17/hour. Compensation is only one component of the total rewards package, as this role is eligible for participation in the company bonus program and a robust perks package.

As a Retail Assistant, you will be responsible for the following:

• Providing a clean, welcoming, educated experience for all guests
• Assisting retail team members in stocking pack off table with cans in a calm and professional manner
• Keeping track of can case inventory in coolers and outside on retail can sale floor
• Collecting all used glassware both inside and outside the facility
• Running the dishwashers for bar service
• Help to maintain a clean bar area for all guests
• Assist in trash clean up both inside and outside facility, and dispose of properly
• Assist in re-stocking merchandise shelves as requested
• Assist in parking help as requested and other facilities tasks such as:
  • Welcoming guests onto the property and maintain a presence outside and making yourself present and available to guests for questions, concerns, or rides to their car
  • Providing information calmly and professionally to guests on where to appropriately park their vehicle
  • Keep parking areas clean and orderly to ensure that space usage is maximized.
  • Direct motorists to parking areas or parking spaces, using hand signals or flashlights as necessary
  • Professionally and tactfully letting guests know if they are violating a Tree House policy for example, open cans on premises or parking in undesignated areas
  • Maintain proper signage in correct places around the facility
• Assist in overall bathroom cleanliness and stocking
• Additional ad hoc tasks as requested by your supervisor

Minimum Qualifications:

• 6+ months of professional experience
• Must be 18+ years of age or older at time of application
• Ability to works nights, weekends, and holidays strong preferred
• You are driven, self-motivated and able to work autonomously, with a focused and hard working attitude
• An innate helpful nature and a desire to be a strong, reliable team player with a willingness to go the extra mile
• A quick learner who is able to work with minimal or no supervision
• Ability to multitask and work coolly and professionally in time sensitive situations
• Must be able to tactfully communicate with guests as needed
• Must be punctual and responsible with one's time
• Ability to troubleshoot issues and/or pivot plans quickly in order to coordinate corrective actions needed
• Meticulous attention to detail when it comes to keeping the grounds clean
• You are not afraid to speak your mind
• Excellent oral and written communication skills
• Ability to push, pull, bend, and lift in excess of 50 lbs. as necessary to perform required tasks as assigned throughout the workday.
• This role requires you to stand, repeatedly lift and carry up to 50lbs, and go in and out of the refrigerated cold box for the entirety of your shifts.

Benefits and Perks! Seasonal team members must be actively on the schedule in order to utilize these benefits, including the employee discount, as well as the draft and crew beverage benefit.

• $150 Employee Credit Benefit to be used on Beer, Merch or other products. Discount of 50% on all products for personal use. Free drafts for yourself and your immediate family.
• Participation in 401k program with a 50% company match up to 6%
• Paid volunteer hours
• Wellness reimbursement
• Pet Insurance available at discounted group rate

At Tree House, we work as a team and we work very hard. . . with purpose and intent. We do not cut corners and we do not take the easy route. We encourage dissent, critical thinking, and an ongoing desire to improve. Our goal is to make the best beverages in the world and to serve them in the most friendly and memorable environment possible - that is our obsession, and that is what drives us to do what we do.

Tree House Brewing is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We welcome all applicants who believe they meet the minimum requirements of available positions, with or without reasonable accommodation, to apply.