The Last Refuge Events Manager

Event Sales ManagerThe following job description is intended to outline the general nature and key responsibilities of the position. The company reserves the right to revise, modify, or change this job description as business needs arise. Employees will be notified of any changes to their job description and will be provided with an opportunity to discuss any significant alterations to their roles. This job description does not constitute a contract of employment or guarantee of continued employment. Employment with the company is at-will, and either the employee or the company can terminate the employment relationship at any time, with or without cause and with or without notice. The company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable laws.Position Overview:The Event Sales Manager is responsible for driving sales and revenue growth by effectively marketing and selling the restaurant and event venue's facilities and services. This role involves developing and executing sales strategies, managing client relationships and ensuring the successful planning and execution of events using a proactive approach as a detail-oriented professional using excellent communication and organizational skills.Key Responsibilities:Sales and Marketing: Develop and implement sales strategies to meet or exceed revenue goals.Identify and target potential clients through networking, cold calling, and other sales tactics.Maintain a comprehensive database of prospective and current clients.Create and distribute marketing materials and promotions to attract new business.Represent the venue at industry events, trade shows, and networking functions.Client Relationship Management: Build and maintain strong relationships with clients to ensure repeat business and referrals.Conduct site visits and tours for prospective clients.Understand client needs and preferences to tailor event proposals and packages.Negotiate contracts and agreements with clients, ensuring favorable terms for both parties.Event Planning and Coordination: Work closely with clients to plan and execute events, including weddings, corporate events, private parties, and more.Coordinate with internal departments (kitchen, service staff, etc.) to ensure seamless event execution.Manage event timelines, budgets, and logistics.Provide on-site support during events to address any issues and ensure client satisfaction.Administration: Prepare and present sales reports, forecasts, and budgets to the management team.Maintain accurate records of sales activities, client interactions, and event details.Stay updated on industry trends and competitor activities to identify new business opportunities.Ensure compliance with all venue policies and procedures.Professional & Personal SkillsStrong sales and negotiation skills. Excellent written and verbal communication skills to provide high quality customer service. Proficient in Triple Seat and other software used to aid in planning and execution of events. Ability to work under pressure and manage multiple tasks simultaneously. Exceptional organizational and time-management skills. High level of professionalism and customer service orientation. Creative problem-solving abilities and the ability to take initiative when issues arise. Ability to work flexible hours, including evenings and weekends, as required.Compensation includes base salary plus 3% commission.Schedule: The Event Sales Manager will write their own schedule but will be expected to be on site 40-45 hours. This should include a mixture of time spent in office as well as on tours, assisting in the execution of events on and off site, and carrying out outreach initiatives.Acknowledgement: By accepting this job description, the employee acknowledges that they have read and understood its contents and agree to perform their job responsibilities to the best of their abilities, in accordance with company policies, and in compliance with all applicable laws and regulations. The employee also acknowledges that this is not an all inclusive list of duties and responsibilities.