Stockroom Assistant

Stockroom Assistant/Installer WeatherTech is seeking a well‑qualified Stockroom Assistant/Installer to contribute to the overall operation of the stockroom by ensuring all factory store orders are handled properly and timely. Shift schedule: Sunday – Tuesday: 8:30 am – 5 pm Friday: 10:30 am – 7 pm Saturday: 8:30 am – 5 pm This is a great opportunity to join the WeatherTech Direct team! Responsibilities Assist customers with carrying products to and installing products in/on their vehicles, and assisting with on‑site customer product questions. Deliver exceptional customer service and support in the Factory Store by quickly and accurately receiving, printing, picking, and packing customer orders, as well as assisting customers with carrying products to and installing products in/on their vehicles, and assisting with on‑site customer product questions. Utilize the ERP system to maintain and manage the stockroom inventory on hand by conducting daily and monthly inventory and cycle counts of the store and stockroom, identifying and resolving inventory discrepancies, creating BOLs for restocking products, and maintaining various daily logs for product returns. Unpack all deliveries and put inventory into the correct locations. Ensure all stock is safely stored and easily accessible in compliance with all regulations and department guidelines. Maintain accurate knowledge of inventory and their respective locations. Store items in an orderly and accessible manner in supply rooms or other areas. Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations including all established department policies and procedures. Designate stock items using identification tags, stamps, electric marking tools, or other labeling equipment. Interact with customers when applicable. Provide timely feedback to management regarding service failures or customer concerns. Participate in required training on new tasks and skills pertinent to the department, product installation, company policies, and safety guidelines. Follow company safety rules and keep designated work area in a clean and orderly condition. Work a varied schedule consisting of day, evening, night, weekend, and holiday hours; work overtime as business demands. Perform other duties as assigned. Qualifications At least 6 months of experience in warehouse or stockroom operations. High School Diploma or equivalent. Knowledge of Microsoft Office Suite. Maintain a friendly and helpful attitude and demeanor. Strong interpersonal and communication skills to effectively work with customers. Highly developed sense of integrity and commitment to customer satisfaction. Authorized to work in the United States. Benefits Competitive compensation and benefits package with potential to earn end‑of‑year bonuses and pay increases. Great work environment focused on encouraging employees to be their best through training, advancement opportunities, top‑notch compensation and benefits, and a culture that values family, diversity and teamwork. Outstanding BlueCross BlueShield of Illinois medical plans, dental, vision, short‑ and long‑term disability, and company‑paid life insurance. 401(k) plan. Paid vacation, holidays, and sick time. #J-18808-Ljbffr WeatherTech®