Telecom Engineer

Our client is seeking a *Telecom Engineer* to join its telecommunications team. This position is primarily remote but requires candidates to live within approximately one hour of a hospital location to provide onsite support when needed for projects, critical issues, or escalations. The team is looking for a *Level II-III Telecom Engineer* with strong Cisco voice experience and the ability to support, troubleshoot, and enhance a complex enterprise telecommunications environment. Key Responsibilities * Support and administer Cisco-based voice and telecommunications systems * Troubleshoot and resolve escalated voice and call routing issues * Assist with implementation and maintenance of telecom infrastructure projects * Participate in an on-call rotation (approximately once every six weeks) * Automate and streamline telecom processes, including voicemail management and extension routing where applicable Required Skills * Telecommunications Engineering * Cisco Call Manager (CUCM) * Cisco CUBE * Enterprise Voice Administration and Support Preferred Qualifications * Experience with UCCE (Unified Contact Center Enterprise) * Experience with UCCX (Unified Contact Center Express) * Automation experience related to voice services, voicemail, and call routing * Background supporting large enterprise environments * Healthcare industry experience preferred; candidates from other large, complex environments (such as insurance or financial services) will also be considered Experience Level *Mid-Level / Intermediate (Level II-III)* Opportunity Highlights This is an excellent opportunity to join a highly visible telecommunications team supporting critical voice infrastructure within a large enterprise environment. The ideal candidate will bring strong Cisco voice expertise, a proactive troubleshooting mindset, and the ability to contribute to ongoing modernization and automation initiatives. *Job Type & Location* This is a Contract to Hire position based out of Neenah, WI. *Pay and Benefits* The pay range for this position is $45.00 - $55.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type* This is a hybrid position in Neenah,WI. *Application Deadline* This position is anticipated to close on Aug 19, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. *San Francisco Fair Chance Ordinance:* Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. *Massachusetts Lie Detector:* It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Use of Artificial Intelligence (AI):* We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. #J-18808-Ljbffr