Senior Customer Support Analyst — Warehouse Automation
Material Handling Systems, Inc.
FORTNA is seeking a Sr. Customer Support Analyst to oversee a defined portfolio of named accounts in elevated health states. You will coordinate across Controls, Software, WES/WMS, Infrastructure, and third-party teams to ensure issues are actively worked and customers have a clear recovery plan. The role emphasizes strong relationship management, RCA, and cross-functional problem solving. The candidate will communicate technical findings in clear business language, manage escalations calmly, #J-18808-Ljbffr Material Handling Systems, Inc.
Vacancy posted 1 day ago
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