Owner Relations Representative - Oil & Gas

Owner Relations Representative – Oil & Gas Location: 100% Remote – Must reside in CO, AZ, NM, OK, UT, WY, GA, or TX Pay Rate: $25–$35/hour W-2, depending on experience Contract Duration: Through December 2026, with potential for extension or conversion based on business needs Schedule: Monday–Friday, approximately 8:00 AM–5:00 PM Mountain Time About the Opportunity Red Oak Technologies is seeking an experienced Owner Relations Representative – Oil & Gas to support our client in the oil and gas industry. The ideal candidate will have direct oil and gas industry experience working with mineral and royalty owners , responding to inquiries, obtaining information, providing updates, and resolving ownership-related issues. This position requires someone who can quickly learn established processes, follow precise instructions, and manage owner inquiries accurately and professionally. This is not a high-volume call center position . The focus is on owner relations, case management, research, and issue resolution. What You'll Do Communicate directly with mineral and royalty owners via phone and email to obtain information, answer questions, and provide updates. Research and resolve owner inquiries involving ownership records, payments, account information, and documentation. Route cases and inquiries to the appropriate internal departments for resolution. Create, prepare, and process division orders while ensuring accuracy and compliance with established procedures. Track owner requests and follow up to ensure timely resolution. Maintain accurate owner records and documentation. Collaborate with internal teams to resolve complex owner issues. Follow established processes, procedures, and detailed instructions to ensure accuracy and consistency. Required Qualifications Must have prior experience in the Oil & Gas industry. Must have experience working directly with mineral owners, royalty owners, or similar ownership-related contacts in the oil and gas industry. Experience obtaining information from owners, responding to inquiries, and providing updates. Ability to research issues, coordinate with internal departments, and follow cases through resolution. Ability to quickly learn new processes and follow precise instructions. Strong written and verbal communication skills. Excellent attention to detail, organizational skills, and follow-through. Ability to work independently and manage responsibilities in a fully remote environment. Must reside in Colorado, Arizona, New Mexico, Oklahoma, Utah, Wyoming, Georgia, or Texas . Preferred Qualifications Experience creating or processing division orders. Background in Owner Relations, Land Administration, Lease Administration, or Royalty/Revenue Support. Familiarity with mineral ownership records, royalty payments, and ownership documentation. Experience using case management systems, CRM platforms, or Salesforce. Additional Information Fully remote contract opportunity. Contract expected to run through the end of 2026. Potential extension or conversion based on business needs. Candidates who need to provide notice are welcome to apply.