Media, Monitoring & Reporting Specialist

Job Description

TECHEAD is celebrating over thirty-five years of incredible heritage, talent, and accomplishments! To learn more about TECHEAD, visit us at TECHEAD.com or on Glassdoor.

Media Intelligence, Monitoring & Reporting Specialist

1 Year Contract

Hybrid

Richmond, VA

Hourly Pay: $28/hr - $30/hr

The Corporate Communications is seeking a specialized contractor to own day-to-day media intelligence, monitoring, escalation, and reporting across traditional, digital, and social media. The role provides human oversight to operationalize monitoring platforms and partner services, identify emerging issues, maintain high-quality real-time coverage, and turn external signals into actionable insights.

Key responsibilities:

• Monitor priority company, industry, policy, regulatory, competitor, executive, and reputation topics.
• Develop and refine queries, dashboards, alerts, taxonomies, and reporting frameworks.
• QA results for relevance, accuracy, duplication, and coverage gaps; escalate time-sensitive developments.
• Produce daily briefings, executive updates, topical deep dives, and recurring reports.
• Serve as day-to-day contact for our media intelligence suppliers
• Partner across earned media, social, GA, RA, enterprise insights, and crisis communications.

Requirement :

• Bachelor's degree in communications, PR, journalism, marketing, analytics, or related field, or equivalent experience.
• 5–7 years in media monitoring, social listening, media intelligence, reputation management, or communications analytics.
• Hands-on experience with monitoring queries, dashboards, alerts, and recurring reports; Hootsuite/Talkwalker preferred.
• Experience in a regulated, reputation-sensitive, or complex corporate environment.

Top 3 Skills :

• Query development, QA, and issue detection.
• Executive-ready analysis and reporting.
• Sound judgment, stakeholder coordination, and escalation discipline.

TECHEAD's mission is to make our associates successful by placing them in the right environment so they can grow and prosper. How we treat and respond to our clients and employees is a reflection of who we are and makes us stand out from the rest. Keeping our business focused on building and maintaining relationships with our employees and clients is the key to our success. We won't strive for anything less.

TECHEAD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

For more information on TECHEAD please visit

No second parties will be accepted.