Operations Director

Location:Bon Secours Defiance HospitalPay Rate:Salary - Salary Plan, 60,000.00 USD AnnualWork Shift:All salaried managers are expected to work 50 to 55 hours per week. (United States of America)Job DescriptionWe’re looking for a friendly, compassionate, leader to join our culinary team!Support the healing journey for patients and their loved ones by delivering high-quality food service in a healthcare environment. Deliver excellent patient meal service while exploring creative avenues to make the hospital cafe a community asset—through great food options, a welcoming retail space, local partnerships, and more. Impact the overall health and well-being of every patient and change the perception of hospital food. Enjoy most nights and weekends off while growing your career and income in an engaging and rewarding environment.ResponsibilitiesManage the food service department to provide excellent service and qualityCommunicate with department, facility, and company leadership to achieve goalsCollaborate with dietitians and chefs to develop menus that are in line with market trends and deliver nutritional valueProvide leadership that supports a team environment that fosters morale, passion, quality, and respectDemonstrate continuous ability to maintain and/or improve customer and patient satisfaction through communication, integrity, and performanceLead team member recruiting, training, development, scheduling, and assignmentsPerform daily inspections and assessments and coach and counsel team membersManage inventory, ordering, vendor relationships, planning, schedules, payroll, and supplies to ensure budget complianceImplement team-building initiatives to create a positive and safe work environmentDrive compliance with health, safety, and industry regulatory agenciesSkillsLeadership: Effectively lead and manage a supportive, respectful, and inclusive teamInterpersonal Skills: Ability to interact with individuals at all levels of the organizationCommunication: Effective written, spoken, and non-verbal communication as well as presentation skillsCustomer Service: Service-oriented mentality with a focus on exceeding expectationsProfessionalism: Maintain a positive and professional demeanorDecision Making: Ability to quickly make sound decisions and judgmentsProactivity: Self-motivated with the ability to effectively prioritize projects and needsTeam Player: Willingness to collaborate and provide support where needed to achieve outcomesBusiness Ethics: Demonstrate integrity, respect, and discretion in all business dealingsOrganization: Attention to detail and ability to effectively manage tasks in a fast-paced environmentRequirementsServSafe Food Service Manager Certification5+ years of food operations experience, including 3+ years of managementExperience with cash handling policies and proceduresFamiliarity with various point of sales (POS)/register systemsComputer skills including word processing, spreadsheets, email, and ordering platformsMust be willing to relocate for promotion opportunitiesNot Required But a Big PlusCertified Dietary Manager (CDM)Experience working in a hospital environmentProficiency in languages other than English, especially SpanishWhat We OfferPaid time off (vacation and sick)Medical, dental, and vision insurance401(k) with employer matchEmployee Assistance Program (EAP)Career development and ongoing trainingImportant to KnowMany healthcare facilities require employees to be fully vaccinated against COVID-19 or have an approved exemption in place.Veterans and candidates with military experience are encouraged to apply.HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion.Who is HHSHHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries.We are growing rapidly and seeking motivated leaders to join us for the next stage of our journey. We support and encourage growth from within and believe that we have countless future leaders in our organization who are waiting for their next opportunity. Our Diversity, Equity, and Inclusion (DEI) Team supports a work environment where individuals of all backgrounds are heard, respected, and encouraged to grow. #J-18808-Ljbffr HHS