Tenant Associate

Transwestern Real Estate Services (TRS) strives to add value for investors, owners, and occupiers across all commercial property types.

POSITION SUMMARY

The Tenant Associate works directly with Property Managers to manage monthly reporting, budgeting, tenant inquiries, tenant notices, correspondence, and property payables. The role requires providing exceptional customer service to tenants, prospective tenants, owners, and vendors while maintaining productivity and results.

ESSENTIAL JOB FUNCTIONS

Provide full administrative support for the property management office, including phone support, typing, reports, filing and distribution of correspondence. Schedule and coordinate meetings and special events as requested. Administer vendor and utility supplier account setup and ongoing maintenance. Assist in lease administration activities and maintain lease and property files. Track and file all service and construction contracts and insurance certificates; maintain a follow‑up system for expiration. Promote and foster positive relationships with tenants and owners. Assist Property Manager or Assistant Property Manager with initiating late payment calls as required. Interface with tenants and vendors in daily operations of the building. Provide administrative support for capital and tenant improvement projects including the preparation and coordination of bid proposals, service contracts, and approval of invoices. Initiate and execute day‑to‑day operational procedures, interacting with engineers, security, janitors and other building staff. Maintain current certificates of insurance for all vendors; ensure coverage complies with requirements. Track and maintain Energy Star benchmarking data so the information is current and accurate. Respond positively and promptly to standard building requests. Provide accounts receivable support including posting cash receipts, tenant bill backs, AR status reports, etc. Provide accounts payable support including coding invoices, composing expense reports, posting AP reports, vendor onboarding, etc. Review other A/P and A/R applications as required by Property Manager. Additional duties or projects as assigned by the Property Manager or Assistant Property Manager.

POSITION REQUIREMENTS

A bachelor’s degree, preferred. A minimum of 2 years of property management experience, preferably in commercial/Class A Office management. Intermediate to advanced proficiency in MS 365 Word, Excel and Outlook. Experience with accounting software such as MRI, Yardi or CTI preferred. Ability to keep information strictly confidential. Strong desire to succeed in an entrepreneurial environment. Must be able to handle multiple projects, changing priorities and a continually heavy workload. Exceptional oral and written communication skills. Strong customer service orientation.

WORK SHIFT

This is a dynamic, on‑site role that requires presence at the property. Remote or hybrid work is not available.

LOCATION

Canonsburg, PA All candidates selected for an offer of employment are subject to pre‑employment background checks, including criminal history, education verification, social media review, motor vehicle records, credit history, and professional license verification. Employment is also contingent on passing a drug screen before starting. The Company may also request satisfactory references. #J-18808-Ljbffr Dormont Manufacturing Co