Customer Service & Sales

Job Description

Job Description

Customer Service & Sales

West Unity, Ohio company looking for a clerical person to support their Sales and Customer Care teams. This is a part time position. 9 am to 2 Pm or 2:30 pm, Mon-Fri

What's in it for you?

Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including:

• Medical/Vision/Dental/Rx plans
• Holiday Pay
• Teladoc (online care)
• Referral Bonus Incentive
• Weekly Pay
• 401k
• And More!

Customer Service & Sales Details:

• Temp-to-Hire position
• $19.00 /hour
• Part Time work available
• First Shift (Monday through Friday from 09:00am to 02:30pm)

• Provide administrative support and backup to the Senior Customer Care Specialist.
• Answer and direct phone calls, emails, and other communications.
• Greet visitors and assist with general inquiries.
• Maintain organized filing systems, including electronic and paper records.
• Prepare, format, and distribute documents, reports, and correspondence.
• Enter customer orders into company ERP systems accurately and in a timely manner in accordance with established procedures.
• Review customer purchase orders for completeness and escalate missing, inaccurate, or unclear information to the appropriate personnel.
• Maintain order documentation and supporting records to ensure accurate processing and record retention.
• Support administrative aspects of order management, including data entry, documentation, and routine follow-up activities.
• Assist with copying, scanning, and document management.
• Support internal communications and announcements.
• Order and manage office supplies
• Coordinate on-site lunches.

Customer Service & Sales Qualifications:

• High school diploma or equivalent required
• One to three years of administrative, customer service, customer care, order entry, or clerical experience required, preferably within a manufacturing, supply chain, customer service, or business environment.
• Experience utilizing ERP systems, entering customer orders, maintaining business records, and supporting cross-functional operations is preferred.
• Strong organizational, communication, and time management skills are required, along with the ability to manage multiple priorities while maintaining a high level of accuracy.

• Applicant may be subject to a background check
• Pre-employment drug screen is required as a condition of employment

*A conviction record will not necessarily prevent you from being employed. You will be required to complete and submit a questionnaire. We will consider your age at the time of the offense, when the offense occurred, the seriousness and the nature of the offense, as well as any rehabilitation to determine your employability.

We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.

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Visit, email, call, or text us today! Walk-ins are welcome! !

Bryan, OH

1115 W. High St.

Bryan, OH 43506

*See above for qualifications

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