Network Lead

Key Pointers:

• Preferred location is for Boston, MA and Princeton, NJ onsite
• Minimum 11years exp in Networking
• Versa SDWAN Experience is a must
• Versa Certification is must

1. Proficiency in troubleshooting, build and configuration of Versa (Mandatory) and Wireless Network technologies including standalone/stacked Routers, Switches, Nexus Switches, Firewall, Controllers & AVI/F5 load Balancers
2. Proficiency in troubleshooting, build and configuring Network LAN and WAN Connectivity between different IT systems and physical sites with OS hosted on Prem and/or Azure/AWS/GCP cloud. Prefer to have prior experience managing Financial Services customers.
3. Good understanding on routing protcols like BGP, OSPF, ISIS, VXLAN with Knowledge on VXLAN, IPsec, GRE, MPLS.
4. Basic Understating of Security concepts - Content filtering, Threat Protection, Firewalls, VPNs, Group policies, NAT & Port forwarding
5. Ability to upgrade firmware at Hardware layer and patches at Software layer.
6. Understanding of ITSM Platform, ability to resolve incident, change and problem tickets within SLA.
7. Excellent incident, change and problem management skills. Should have ability to restore business services by either isolating the issue and/or with a workaround to restore the business while permanent resolution is worked upon in parallel

SKILL SETS: NON-TECHNICAL

1. Soft Skills: Excellent Written, Verbal and Non-Verbal communication skills. Ability to convince with good conflict and dispute management skills
2. Ability to review to contractual documents like SOW's, create documentation [Runbooks and SOP's], create Network Schema, PPT for reviews and generate various reports for reactive, proactive and predictive analysis
3. Ability to quickly learn new, unfamiliar and emerging technologies. Should also have ability to think through problems and visualize solutions.
4. Ability to work with all levels of staff within and outside of customer and HCL Organization. Should be a self-starter able to work independently but comfortable working in a team environment.
5. Good analytical and problem-solving skills. Should be flexible and dependable as necessary