Nurse Navigator

Updated: August 26, 2026 Location: Los Angeles, CA, United States Job ID: 17780-OTHLOC-CzvvYfwh You’re a nurse, a patient advocate, and an educator—and you excel at every one of them. In this role, you will beresponsible for providing inbound and outbound patient support in a pharmaceutical environment. As a Nurse Navigator your duties will include but are not limited to: answering numerous inbound phone lines, multi-tasking, email communication, outbound follow-up calls with patients, trouble shooting and problem solving with clinical issues that may arise with patients.You will: Work with internal customer regulatory, medical affairs, and Nurse Supervisor to efficiently and effectively resolve customer needs Manage calls in a personal, systematic, and organized manner Conduct virtual training Responds to patient inquiries and provide education or information to help regarding training issues utilizing customer-approved materials Focus and provide exemplary customer service Bachelor's degree, RN or BSN 2+ years’ experience in customer service field OR a combination of education and patient care experience in a chronic condition Experience with injectable therapies Desired Requirements: Experience in chronic care such as autoimmune disease and short bowel syndrome The annual base salary for this position ranges from $86,000-$93,500 The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate’s qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include a company car or car allowance and eligibility to earn commissions/bonus based on company and / or individual performance At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. At times, we will consider transferable skills from previous roles. W o r k H e r e M a t t e r s E v e r y w h e r e | How are you inspired to change lives? Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled) We reward and recognize our people by providing valuable benefits and a quality-of-life balance. competitive compensation package Health benefits to include Medical Dental and Vision Company match 401k flexible paid time off (PTO) and sick time Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements. Syneos Health is a leading fully integrated biopharmaceutical solutions organization builtto accelerate customer success. We translate unique clinical, medical affairs and commercialinsights into outcomes to address modern market realities. Syneos Health is an Equal Opportunity Employer. All qualified applicants will receiveconsideration for employment without regard to race, color, age, religion, marital status,ethnicity, national origin, sex, gender, gender identity, sexual orientation, protectedveteran status, disability or any other legally protected status and will not bediscriminated against. If you are an individual with a disability who requires reasonableaccommodation to complete any part of our application process, including the use of thiswebsite, please contact us at: Email: [emailprotected] One of our staff members willwork with you to provide alternate means to submit your application. #J-18808-Ljbffr Syneos Health