Visual Associate, Full Time, Richmond - Pottery Barn

Job Title

Support management team in achieving goals by providing World-Class service. Serve as a role model for building relationships with customers. Maintain presence through store supervision to ensure appropriate staff coverage in all areas of the store. Perform operational functions to ensure the store meets Company guidelines. Implement visual changes and maintain store standards.

Essential Duties & Responsibilities:

Create engaging experiences for customers by sharing expertise on styling, decorating & entertaining

Seek out & promote innovative ways to make our stores a neighborhood destination for inspiration

Interpret & execute visual inspiration to drive sales & convey the eclectic, creative & modern spirit of the brand

Ensure merchandising & displays are visually compelling to drive sales

Model & coach associates on how to uphold visual standards

Promote the lifestyle & protect the image of the WSI Brands

Makes the store a fun, inspirational neighborhood destination

Continually seek out inspiration, trends & ways to elevate product, decorating & styling expertise

Replenish the sales floor regularly & maintain visual presentation & displays

Execute floorset to reflect the inspiration, standards & spirit of the directive within required timeframe

Foster an environment where all associates are treated fairly & with dignity & respect, in accordance with our People-First Philosophy

Collaborate with the sales team by appreciating & valuing the talents & contributions of others

Be held accountable for the following brand competencies: operates with strategic agility, drives innovation & change, provides influential leadership, communicates effectively, develops self & others, creates teams & partnerships, focuses on the customer, models personal accountability, builds operations excellence & drives execution

Skills/Knowledge:

1-3 years of experience in merchandising or visual role

1-2 years experience in home related design or visual merchandising preferred. Specialty retail preferred

Effective communication, organization and leadership skills.

Proven ability to motivate and influence others through personal actions and examples.

Physical Requirements:

Must be able to be mobile on the sales floor for extended periods of time

Must be able to lift & mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment & safety techniques

Full time associates are expected to have open availability to meet the needs of the business.

Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).

Education: College degree preferred or equivalent job experience.

Benefits Just for You

This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc. The anticipated pay range for this role will be: $16.00-$17.00 per hour.

Depending on your position and your location, here are a few highlights of what you might be eligible for:

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports your physical, financial and emotional health
• Paid vacations and holidays (full-time)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration

This role is not eligible for relocation assistance.

FOR SF ONLY:

Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

About Us

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.

Job Info

• Job Identification 19281
• Posting Date 07/10/2026, 08:48 PM
• Locations 11800 W Broad St, Richmond, VA, 23233, US
• Job Schedule Full time
• Job Shift Day

11800 W Broad St, Richmond, VA, 23233, US