Director of Operations

Responsive recruiter Benefits 401(k) 401(k) matching Bonus based on performance Competitive salary Dental insurance Health insurance Paid time off Vision insurance Director of Operations – Firehouse Subs (Houston, TX) Lead. Inspire. Grow. Make an Impact. Firehouse Subs is seeking an experienced, people-focused Director of Operations to oversee approximately 5 high-performing locations across the Houston area. If you’re a passionate leader who loves developing teams, driving strong operations, and creating an outstanding guest experience, this is an opportunity to grow your career with a brand that values heart, hustle, and community. What You’ll Do Lead, mentor, and develop 5+ General Managers and their teams Ensure operational excellence across all locations Drive sales growth, traffic, and profitability Deliver top-tier guest service and uphold brand standards Optimize labor, food cost, scheduling, and inventory management Implement company initiatives and execute training programs Foster a positive culture that supports engagement, retention, and high performance Analyze performance metrics and create action plans for continuous improvement Support new store openings, remodels, and ongoing brand development What We’re Looking For 2+ years of multi-unit restaurant leadership experience (QSR or Fast Casual preferred) Strong ability to coach, motivate, and hold teams accountable Proven track record of improving operations and achieving sales goals Excellent communication, leadership, and problem-solving skills A hands‑on, people‑first management style Ability to travel between Houston-area stores regularly Valid driver’s license and reliable transportation Why You’ll Love Working With Us Competitive salary + bonus opportunities based on performance Health, dental, and vision benefits Paid time off Ongoing leadership development and career advancement A fun, passionate, community‑focused culture founded by firefighters The chance to make a real impact on teams, guests, and local communities Join a Brand With Purpose If you’re ready to lead with integrity, inspire excellence, and help shape the future of Firehouse Subs in Houston, we’d love to meet you. Apply today and help us continue serving hot subs—and even hotter hospitality! #J-18808-Ljbffr