Remote IT Service Desk Program Manager
GovCIO
- Remote job
GovCIO is hiring a Project Manager to support TSA. The role is primarily remote, with a base in Springfield, VA, and intermittent travel as needed. You will lead a large, 24x7 Service Desk operation serving 85,000 users and oversee VIP requests from inception to resolution. A Public Trust clearance is required. Responsibilities include strategy, stakeholder collaboration, and driving continuous service improvement across IT services. #J-18808-Ljbffr GovCIO
- ...career and customer oriented IT Support Manager to begin an exciting and... ...tiered, Information Technology Service Management (ITSM) based service... ...model; Tier 1 (IT Service Desk). To maintain a high level... ...Support, including supporting remote and on-site customers...Remote workFor contractorsImmediate start
$89.26k - $151.74k
...award.ICF is seeking an experienced Service Desk Manager to lead delivery of a modern, AI-enabled IT service desk supporting a federal technology program. Reporting to the Program Manager, this... ...is:$89,261.00 - $151,744.00DC Remote Office (DC99)SummaryLocation: Washington...Remote workFull timeContract workWork experience placementWork at officeLocal area$110k - $130k
DescriptionWe are seeking a hands-on Service Desk Manager to lead and grow our end-... ...line of defense for all IT support, owning the full... ...environment - corporate offices, remote users, and field... ...type and location, but core programs support financial security,...Remote workPermanent employmentWork at officeWeekend work- ...architecting, securing, and managing technology—whether it's on the go, in the... ..., and managed services, ensuring that our... ...Miramar, FL.Service Desk ManagerThe Service Desk... ...requirements.Manage remote, hybrid, and in-... ...and ticket auditing programs.Leverage automation...Remote workCurrently hiringWork at officeWork visaAll shiftsShift workNight shiftWeekend work
$80k - $100k
...Information Technology Service Desk Manager - Managed Services Provider Location: Independence,... ...Opportunity We are seeking an experienced IT Service Desk Manager to lead a team of... ...Backup and disaster recovery Remote Monitoring and Management ( RMM ) tools...Remote workFull timeContract workImmediate start- ...Governance Consultant Location: 100% Remote Duration: 3 Months Rate: DOE Seeking a... ...Skills ITSM, Ticketing Operations & Service Desk Governance TeamDynamix – strongly preferred ITIL, Incident/Request Management & SLA Compliance Ticket Workflow Standardization...Remote work
- ...MSP Service Desk Manager We are looking for an MSP Service Desk Manager is responsible for leading the service desk team, overseeing day-to-day support operations, and ensuring consistent, high-quality service delivery to all managed services clients. They own the...Remote workNight shift
- ...: We are seeking an experienced Service Desk Manager to lead enterprise IT support operations in a fast-paced,... ...including phone, email, portal, and remote support services. Promote a... ...and maintain a structured training program for Service Desk personnel, including...Remote workFor contractors
- ...Position Summary: The Service Desk Manager is responsible for leading the daily operations of the IT Service Desk, ensuring high-quality technical support and customer... ...administration, mobile device management, and remote support tools. Leadership & Soft Skills...Remote work
- ...SERVICE DESK MANAGER# SERVICE DESK MANAGERHot JobFully Remote • 8600 SHELBY COURT 200 - CHANHASSEN, MN 55317## OverviewSalary Range$80,000.00 - $94,000.00 Salary/yearPosition TypeFull Time## Description## SummaryThe Service Desk Manager is the primary resource to manage...Remote workFull timeContract workTemporary workWork experience placementCasual workWork at officeLocal areaMonday to FridayNight shiftAfternoon shift
- ...Eden Health Service Desk Team Lead As a 100% Employee Owned... ...Fund Bonuses Program Employee Stock Program... ...full-time status Manage the Service Desk team... ...Management Schedule IT on call rotation Escalations... ...Coordinate onsite and remote resources during...Remote workFull timeLocal areaFlexible hours
- ...businesses thrive for over 25 years. From managed IT and print solutions to networking,... ...customers, GFI Digital is for you. Service Desk Engineer Manager Job Description: As... ...Engineer Manager, you will lead a team of remote and onsite engineers supporting clients...Remote workFull timeWork at office
$69.55k - $78.24k
...an accommodation or an alternative application process. IT Service Desk Manager Regular Full-Time Baton Rouge, LA, US 14 days ago Requisition... ..., including ITSM platforms, endpoint-management tools, remote-support tools, knowledge systems, and end-user support...Remote workFull timeWork at office- ...IT Service Desk Manager Imaging Endpoints (IE) is an Imaging Technology and Imaging Clinical Research Organization (iCRO). We are passionately... ...capabilities for tracking and managing the environment remotely. End User Computing Asset and Configuration: Manage user...Remote workWork at office
$81k - $86k
...growth in virtue, and service of God and neighbor... ...Overview Manage the activities of the... ...Technology Service Desk. Lead the day-to-day... ..., and other IT teams to deliver exceptional... ...intensive training program for service desk... ...coordinate in person and remote support for faculty...Remote workFull timeWork at officeFlexible hoursWeekend workAfternoon shift- Retail Tech INC. is seeking a Service Desk Manager to lead and deliver all aspects of the Service Desk for client contracts. The role emphasizes... ...to ensure contract success and client satisfaction in a primarily remote or hybrid environment. #J-18808-Ljbffr Retail TechRemote jobContract work
- Leading the daily operations of the enterprise IT Service Desk, the full-time remote AI Service Desk Manager will ensure high-quality technical support while optimizing service delivery through intelligent automation and self-service capabilities. Key Responsibilities...Remote workFull time
- Leading a geographically distributed team, the full-time remote Service Desk Manager will oversee Tier Two Specialists in a 24/7 Managed Services... ...Required Qualifications 3+ years of leadership experience in IT support, service desk, or service management Experience...Remote workFull time
$110k - $125k
...your career. Position Summary The Service Desk Manager is responsible for the leadership,... ...hardware, mobile, software, cloud-based programs) Proficiency with computers,... ...Windows, Edge, Azure Proficiency with remote/virtual meeting technology and how to...Remote work$74.3k - $115k
...ROLE TITLE: Director, Service Desk Manager I POSITION REPORTS TO: MD, ITSM... ...basis. LOCATION: Flexible/Remote WHAT YOU’LL DO As a Director... ...TFA’s teaching and tutoring programs. You will manage the team’s... ...a solid understanding of IT devices, products, and...Remote workFull timeCasual workFlexible hoursAfternoon shift- ...Mirazon is a scaling, people-centered IT company that believes exceptional client service starts with exceptional teams. We’re looking for an IT Service Desk Manager who thrives on developing people,... ...~ General understanding of remote management and monitoring platforms...Remote workFull timeTemporary work
$92k - $96k
Information Technology Opportunity: Service Desk Manager iSuite L.L.C. is seeking a... ...5+ years of experiencecein IT support with at least 2... ...across all office locations and remote staff; coordinate with the... ...00 Employee Stock Ownership Program Discretionary Annual Bonus'...Remote workContract workWork at office$110k - $130k
...We are seeking a hands-on Service Desk Manager to lead and grow our end-user... ...first line of defense for all IT support, owning the full... ...environment - corporate offices, remote users, and field locations... ...type and location, but core programs support financial security,...Remote workPermanent employmentWork at officeWeekend work- ...the future of the company - regardless of your function. Manager, IT Service Desk We’re looking to hire an experienced IT Service Desk... ...you’ll be the face of IT frontline support for our local and remote teams. Leading a growing multi-state staff, you’ll...Remote workFull timeContract workFor contractorsWork at officeLocal area
- ...used—and loved—for generations. The IT Service Desk Lead is responsible for leading the... ...smooth operation of the IT services by managing day-to-day activities, improving support... ...site IT support for the organization’s remote locations, including offices, retail locations...Remote workFull timeFlexible hours
- ...The Director of IT Disaster Recovery and Support... ...disaster recovery, emergency management, and business impact... ...continuity of critical services. Job Role and... ...enterprise emergency management programs and plans. Builds... ...onsite and two days remote each week. The first 90...Remote workFull timeFor contractors2 days per week
$95k - $125k
...Technical Support Manager OUR COMPANY SimX is a fast-growing... ...ticketing system (e.g., Zendesk, Jira Service Management) and actively work... ...a monthly basis. ●Provide IT support for internal team... ...location, but are generally open to remote work within the continental...Remote workLive inHome office- ...Technical Support Manager Bring your energy to Aggreko as Technical... ...our Technical Support Desk, ensuring timely, high-quality... ...weeks to mining operations and remote communities who rely on us for... ...introducing AI tools and self-service support models, improving speed...Remote workLocal areaWork from homeFlexible hours
- ...team of Technical Support Engineers in a full-time remote capacity, the Technical Support Engineering Manager will oversee daily operations, mentor staff on... ...troubleshooting, and drive improvements in customer service and operational performance. Key responsibilities...Remote workFull time
$80k - $85k
...IT Support Manager The IT Support Manager is responsible for leading the IT Support team and... ...role oversees daily operations of the Service Desk, serves as the primary escalation point... ...Contribution · FSA · Generous PTO Program · 401k with a 4% Match · Employee...Remote workTemporary work
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