Guest Experience Team Lead

Company: Chick-fil-A Hunter's Crossing/West Broadway Frankie Turner has been an Owner/Operator for 30 years Frankie was recently selected as the Owner/Operator of a 2nd location in 2021 Frankie has developed 15 Owner/Operators or LDP Candidates Chick-fil-A at Hunter's Crossing has an unbeatable culture Chick-fil-A is the fastest growing Quick Service Restaurant in the nation Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years Chick-fil-A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022) Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024 Value and Appreciate Employees Health Insurance Paid Vacation 401k Never work on Sundays Excellent Career Advancement Opportunities Overtime Available Opportunity We are looking for an enthusiastic Team Leader to join our team at Chick-fil-A Hunter's Crossing or West Broadway Avenue . This “hands-on” management opportunity is designed to give you a career in the most highly-esteemed restaurant chain in the nation. Take charge of delivering excellence, driving team performance, and ensuring an unmatched experience for both guests and team members. Your Impact Lead a team of 10-20+ in daily operations in either the Front of House or Back of House. Ensure food safety, quality, speed of service and guest experience are exceptional Manage staffing, productivity, labor, and shift efficiency with a week-long view of the business Motivate and coach team members to exceed standards, while creating a positive and high-energy culture Collaborate with all Restaurant Leaders to ensure seamless operations Train, develop, coach, provide clear actionable feedback and accountability to team members Detail-oriented and organized, yet flexible and quick-thinking when challenges arise Have a strong sense of ownership and the ability to drive performance across service goals Background Profile 2 years of Leadership experience (Required) Availability to open and/or close the restaurant as needed (Required) Bachelor's Degree (preferred) Hospitality experience (preferred) Understands and embodies the mission of Chick-fil-A Apply now and you will be contacted ASAP . #J-18808-Ljbffr Blount Partnership