Epic Certified Reporting Lead 5944574

Epic Reporting Lead will bring 4 experience in managing applications, with a strong background in managing day‑to‑day operations, client stakeholder relationships, and collaboration with offshore teams. This role demands both technical proficiency and excellent communication skills to ensure the delivery of high‑quality support and enhancements in a dynamic healthcare environment. Responsibilities Act as a subject matter expert (SME) for application workflows and configurations. Manage and prioritize daily support and maintenance activities, ensuring timely resolution of incidents and service requests per defined SLAs. Serve as a liaison with client stakeholders, ensuring alignment of system capabilities with business needs. Coordinate with offshore support teams, ensuring effective communication, task delegation, and performance monitoring. Maintain system documentation, including workflows, build specifications, and testing protocols. Ensure compliance with HIPAA, data governance, and organizational security policies. Participate in regular team meetings, providing updates on ongoing work, potential risks, and resource needs. Support the teams working on other applications. Basic Qualifications Minimum of three years of experience in an Epic Reporting role including managing applications, with a strong background in managing day‑to‑day operations, client stakeholder relationships, and collaboration with offshore teams. Current Epic Reporting Certification. High school diploma or GED. Compensation and Benefits Hourly salary range (per location): California: $52.00 to $56.00 Cleveland: $52.00 to $56.00 Colorado: $52.00 to $56.00 District of Columbia: $52.00 to $56.00 Illinois: $52.00 to $56.00 Maine: $52.00 to $56.00 Maryland: $52.00 to $56.00 Massachusetts: $52.00 to $56.00 Minnesota: $52.00 to $56.00 New York: $52.00 to $56.00 New Jersey: $52.00 to $56.00 Virginia: $52.00 to $56.00 Washington: $52.00 to $56.00 Accenture Flex offers a market‑competitive suite of benefits including medical, dental, vision, and long‑term disability coverage, a 401(k) plan, and paid time off. See more information on our benefits here: Accenture Flex Jobs ( Accommodation and Equal Employment Opportunity Statements Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accenture is an EEO and affirmative action employer of veterans/individuals with disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. #J-18808-Ljbffr Accenture