Dispatcher I

JOB SUMMARY:
Dispatcher is responsible for, but not limited to, coordinating product shipments and transfers to various customers
and their locations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Work closely with sales staff and customers to coordinate purchasing orders
• Receive, process, and prepare orders for pickup or delivery
• Coordinate product transfers between locations
• Coordinate shipments via trucking companies
• Provide load requirement information to all drivers
• Complete orders accurately and in a timely manner
• Operate truck scales
• Complete weight tags, bills of lading, and hazardous material shipping documents
• Receive product-order inquiries via phone and email
• Provide direction and instructions (verbal and written) to customers and employees
• Track and maintain inventory of products stored in warehouse and in bulk storage
• Calculate total quantities of product by weight and/or volumetric measurements
• Perform customer service duties as needed by responding to calls and visitors in a professional manner
• Provide backup and assistance to other dispatchers/employees by answering phones as needed
• Assign and monitor drivers throughout routes
• Performs other duties as assigned

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
• Ability to function in high stress situations
• Ability to adapt to changing circumstances
• Ability to work with different personalities
• Excellent verbal and written communication skills
• Knowledge of general purchasing operations
• Knowledge of agricultural fertilizer and pesticides
• Excellent customer service skills
• Bilingual in English/Spanish
• Proficient in Microsoft Office
EDUCATION AND EXPERIENCE:
• High School Diploma
• 1+ year of experience of agriculture fertilizer and pesticides
• 1+ years of experience working as a Dispatcher or in a similar capacity
PHYSICAL REQUIREMENTS:
• Sitting for long periods
• Standing, walking, climbing stairs
• Finger mobility and grasping
• Twisting, bending, stooping and reaching
• Ability to lift up to 50 lbs.
• Ability to perform physical labor under adverse field conditions