Administrative & Operations Support

Job Description

Job Description

About the Job:
NOW HIRING: ADMINISTRATIVE SWISS ARMY KNIFE.

Control Freaks Hawaii — Where Organized Chaos Becomes Smooth Operation.
Oahu, Maui, Big Island | Full-Time | Benefits | Good Vibes Only.

You Keep Things From Falling Apart.

You’ve juggled emails, schedules, inventory, and people — sometimes all before lunch.

You can talk to clients without sounding robotic, keep a warehouse from turning into a mystery box, and somehow remember where that one very specific thing is when no one else does.

You don’t panic when things get messy — you organize them.

Now you're ready to be the glue.

Who We Are:
Control Freaks Hawaii is Hawaii’s leading provider of lighting control, A/V integration, automation, and systems that make high-end homes and hotels feel like magic.

We’re the team people call when things need to work — not just look good.

We take our work seriously, not ourselves.

Who Are You:
You’re adaptable, sharp, and don’t need your hand held.

You can switch from answering a client call to tracking down missing inventory to helping coordinate a project — while staying focused and effective.

You’re organized, but not rigid. Professional, approachable, and solution-oriented. You figure things out.

What You’ll Be Doing:
Managing client communication — emails, calls, scheduling, follow-ups. Keeping tabs on inventory, warehouse flow, and making sure things are where they’re supposed to be. Supporting project managers with coordination, logistics, and documentation. Helping create systems and processes that actually make sense. Jumping into whatever needs doing — because something always needs doing.

What You Bring:
Strong communication skills — clear, professional, and human. Solid organizational instincts — you notice what’s off and fix it. Tech comfort — you can navigate software, systems, and spreadsheets without fear. Adaptability — plans change, and you roll with it. Accountability — you don’t drop the ball and hope no one notices. A positive, professional attitude and a focus on getting things done.

Why You’ll Want to Work With Us:
You’ll be a core part of the operation — the team depends on you, and your work genuinely keeps things moving.

We don’t just plug people into roles. We invest in your development, help you sharpen your strengths, and give you room to grow into what you’re best at.

Your voice and your ideas matter here — if you see a better way to do something, we want to hear it.

You’ll be supported by a team that communicates, backs each other up, and takes pride in doing things well.

Competitive pay and benefits. A role that evolves with you — not one that boxes you in. And yeah… you’re in Hawaii.

If you’ve made it this far, good — most people don’t. Sound like you?.

To help us understand how you think and communicate in real-world situation, please include a short cover letter that answers these two questions:

• You walk into our warehouse and it’s a bit of a mess — boxes not labeled, parts in the wrong place, techs asking where things are. What’s the first three things you do, in order, and why?.
• A client emails you frustrated because something isn’t working and they feel ignored. Write your response to them. Keep it real — we want to hear your voice, not a template. (We read these carefully. This is where you stand out).

TO APPLY:
Send us your resume and your answers to the two questions above. If you’ve got examples of systems you’ve created, problems you’ve solved, or ways you’ve made things run smoother — include that too.

We’re not just hiring a position. We’re hiring the person who keeps everything moving.