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Inside Sales Rep - Medical Devices

BELTOPIA LLC

Job Description

Job Description

The Hearing Care Technician will assist in hearing aid adjustments, repairs, internal prospecting, scheduling, and routine office maintenance. This individual will help build and retain our patient database and increase hearing aid sales. This position is full-time (M-F, 8:30am - 5pm) covering multiple office locations. A license will be required for this position but we are willing to train and mentor any interested candidate in the licensing process. Highlights: Meet with patients and conduct routine/annual hearing screenings

Make ear impressions and molds, order products and supplies

Fit hearing aids and assist with adjustments, questions, and troubleshoot problems

Assist with repair and adjustments of hearing aids

Provide care and use instructions to patients

Conduct post-fitting orientations and warranty checks

Maintain patient files and perform clerical duties and other administrative support functions

Calling to follow-up with patients

This position will also require travel to several locations to provide support where needed in the Indianapolis area.

Minimum Qualifications: High school degree or equivalent

Proficient in Microsoft Office

Audiology Assistant license or Hearing Aid Dispensing license

Previous sales experience or customer service experience

Preferred Qualifications A strong work ethic

Strong interpersonal and organizational skills

Ability to prioritize and handle a high volume of patients

Work as a team player and be reliable

Have superior customer service skills

We are an Equal Opportunity Employer Benefits: 401(k)

Dental insurance

Employee assistance program

Employee discount

Health insurance

Paid time off

Professional development assistance

Vision insurance

Schedule: 8 hour shift

Day shift

Monday to Friday

Experience: Customer service: 1 year (Preferred)

Retail sales: 1 year (Preferred)

Work Location: In person. Remote work is not available for this position

Vacancy posted 1 day ago
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