Logistics Customer Service Specialist (6 months contract with 0.5 months completion bonus) #TNJHJ

Logistics Customer Service Specialist 6‑month contract with 0.5‑month completion bonus. Work Hours & Location 830am-6pm (Mon‑Thur), 830am-5:30pm (Fri). Location: Pioneer (pickup from BoonLay). Responsibilities Respond to customer requests in a timely manner, identifying and resolving issues, complaints, or disputes professionally. Manage and process received orders in the system, handing them over to the warehouse operations team for completion. Communicate with customers regarding order status or when issues arise. Prepare and sort documents such as cycle‑count reports and invoices; identify and interpret data for system entry. Coordinate with customers to submit billing as per agreed timeframes along with required supporting documents, monitor and follow up on discrepancies in original tax invoices, and escalating as necessary. Identify and implement solutions aimed at continuous improvement within the customer portfolio (e.g., data quality, turnaround times, customer satisfaction). Ensure compliance with all customer contractual obligations on the part of the company. Perform other reasonable logistics duties and ad‑hoc tasks as assigned by supervisor. Contact Interest applicants, please email an updated resume to View email address on click.appcast.io . Joanna Chua, Outsourcing Team, Recruit Express Pte Ltd. #J-18808-Ljbffr Recruit Express