Consultant

Lead Performance Improvement Consultant

BJC is seeking a Lead Performance Improvement Consultant to support our Medical Group. This role partners closely with physician offices and clinics across the St. Louis area. The ideal candidate will bring a strong background in Lean and Six Sigma methodologies, along with experience collaborating effectively with diverse stakeholders. This is a hybrid position that requires being on site several days a week. Must be located in the Greater St. Louis area.

Overview

BJC Medical Group is the multi-specialty physician-led organization of BJC HealthCare and includes over 600 doctors and advanced practice providers who are affiliated with top-ranked hospitals in the Midwest region.

Since 1994, BJC Medical Group has provided access to extraordinary care in over 145 locations and over 25 specialties in the greater St. Louis, mid-Missouri and southern Illinois areas. Our providers are nationally recognized for excellent patient satisfaction, quality health care, and improving the health and well-being of the communities we serve.

The Operations Department provides support to the strategic and operational objectives of BJC Medical Group practices and is located in Town & Country.

Preferred Qualifications

Role Purpose

Develops and leads process improvement / transformation project and operations teams in order to accomplish measurable business results. Responsible for contributing to the development of best practices and optimization of resources and tools within projects and across improvement efforts. Mentors, trains and develops team members and employees in continuous process improvement methodologies and operational excellence practices. Relies on extensive experience and judgment to plan and accomplish goals. Manages and has oversight for programs and team members related to: 6 Sigma, Lean, rapid improvement events and associated activities, project scoping, planning, execution, analysis and tracking, change management, team facilitation, data collection and analysis, risk/issue identification and mitigation, stakeholder tollgates/reports.

Responsibilities

• Guides project teams and operation teams in conducting continuous improvement and process redesign projects using appropriate analytic and facilitation techniques as the situation requires.
• Structures and conducts best practice research, process analyses, benchmarking and performance baseline measurement activities.
• Responsible for expert level application and knowledge transfer of transformation core competencies.
• Manages and has oversight for programs and team members related to: 6 Sigma, Lean, rapid improvement events and associated activities, project scoping, planning, execution, analysis and tracking, change management, team facilitation, data collection and analysis, risk/issue identification and mitigation, stakeholder tollgates/reports.
• Develops and executes work plans for strategic process redesign and performance improvement initiatives as well as responsible for expert level application and knowledge transfer of transformation core competencies.

Minimum Requirements

• Education: Bachelor's Degree
• Experience: 5-10 years
• Supervisor Experience: < 2 years

Preferred Requirements

• Education: Master's Degree
• Experience: 10+ years
• Supervisor Experience: 2-5 years
• Licenses & Certifications: Lean/Six Sigma, PMI, Project Management Prof

Benefits and Legal Statement

BJC Total Rewards

At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance* paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

To learn more, go to our Benefits Summary.

*Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer