Business Partner, Commercial Operations

Fully remote

Work schedule: Monday - Friday 8:30 a.m. - 4:15 p.m.

Role Overview

The Commercial Operations Business Partner is a critical role responsible for cost overrides, SKU lifecycle processes, and financial reporting accuracy across CP North America (US/Hello, TOM, Canada, COP US, and COP Canada). This role ensures that pricing conditions are accurately maintained, that SKU transitions are seamless, and that operational discrepancies are resolved to support sales and financial compliance.

Core Responsibilities

1. Pricing & Revenue Management

Cost Overrides: Perform cost overrides and reprice US, Canadian, and TOM orders held on price block to provide the timely release of the orders to be shipped

o Research SKUs on cost block

o Confirm cost & promo allowance prices

o Secure Finance approvals to remove cost blocks

o Create cost override conditions and execute to release orders on block

Troubleshooting:

o Pricing mismatches

o Promotional event errors

o Check the SKU setup or changes made that cause issues with pricing

o Check for the customer setup issues in case of a problem with the Pricing Procedure being used by the order.

2. SKU Lifecycle & Data Integrity

Routing Process: Manage the routing for SKU discontinuations through AODocs and SKU reactivations via Creatio requests

Systems Coordination: Establish CS to DS/PAL conversions to ensure correct Truckload Efficiency data is captured during SKU creation.

Maintain Material Pricing Group to ensure the Edge price is calculated and is correct

Maintain Local Price tier for Atlas reporting in coordination with US Budget and Planning

Reporting: Generate weekly PDS reports for US and TOM and maintain the "One Enterprise" combined Google version until the report available in SAP

Ensure the data cleanliness by having only the SKUs for sale in the individual subsidiary to be visible in that divisions Pertinent Data Sheet report.

A

Enterprise software: SAP S4 Familiarity with Atlas Workflow Tools: AODocs and Apollo. Procurement tool : Ariba Data: Advanced knowledge of MS Excel and Google Sheets

Very STRONG Excel skills are a must - providing Excel assessment results is preferred

Additional information on what a cost over ride is and why it happens in the Required Skills section.