SECURITY GUARD

Security Guard

Location: Amelia Garage and Jefferson Garage – City of Orlando, Florida
Department: Security / Parking Operations
Position Type: Full-Time and/or Part-Time
Reports To: Security Supervisor

Position Summary

Southeast Airport Services is seeking a dependable, professional, and observant Security Guard to provide a safe and secure environment at the Amelia and Jefferson parking garages operated by the City of Orlando. The Security Guard will monitor garage activity, conduct routine patrols, assist visitors, identify and report suspicious activity, and help protect employees, customers, vehicles, and property.

Essential Duties and Responsibilities

• Patrol assigned parking garage areas, including entrances, exits, stairwells, elevators, and pedestrian walkways.

• Monitor parking garage activity to identify suspicious behavior, safety hazards, unauthorized access, and potential security threats.

• Maintain a visible security presence to deter theft, vandalism, trespassing, and other inappropriate activity.

• Assist customers and visitors by providing directions and responding professionally to general inquiries.

• Observe and report incidents, accidents, property damage, suspicious packages, and other security concerns to the appropriate supervisor or authorities.

• Respond to emergencies in accordance with established procedures and immediately notify emergency services when necessary.

• Enforce applicable parking garage rules and access-control procedures within the scope of assigned duties.

• Prepare accurate incident reports, daily activity logs, and other required documentation.

• Maintain communication with supervisors, property management, and emergency personnel as needed.

• Identify and report maintenance concerns, unsafe conditions, spills, lighting issues, and other hazards.

• Follow all company policies, client requirements, and applicable safety and security procedures.

• Perform other related duties as assigned.

Minimum Qualifications

• High school diploma or equivalent preferred.

• Previous security, customer service, parking operations, or related experience preferred.

• Ability to remain alert, observe surroundings, and respond appropriately to changing situations.

• Strong communication, customer service, and interpersonal skills.

• Ability to follow instructions, written procedures, and established reporting protocols.

• Ability to work independently and as part of a team.

• Reliable attendance, punctuality, and professional conduct.

• Ability to pass required background checks and meet applicable client requirements.

• Valid Florida Class D Security Officer License, if required for the assigned position.

Physical Requirements

• Ability to stand and walk for extended periods.

• Ability to patrol multiple levels of a parking garage and use stairs when necessary.

• Ability to work indoors and outdoors under varying weather conditions.

• Ability to communicate clearly and respond to security incidents in a timely manner.

• Ability to perform the essential functions of the position, with or without reasonable accommodation.

Work Environment and Schedule

• Work locations include the Amelia Garage and Jefferson Garage in downtown Orlando.

• Schedule may include days, evenings, nights, weekends, and holidays based on operational needs.

• Position requires regular patrols and interaction with the public in a parking garage environment.

Equal Employment Opportunity

Southeast Airport Services is an equal opportunity employer and considers qualified applicants without regard to protected status under applicable federal, state, or local law.