Quality Manager

Position Summary:

The Quality Manager is responsible for developing, implementing, and maintaining the company's quality systems and processes to ensure products and services meet customer, regulatory, and internal requirements. This role oversees all quality assurance and control activities and leads continuous improvement efforts across departments.

Essential Duties and Responsibilities:

• Lead and manage the Quality department, including supervision of quality technicians, inspectors, and auditors
• Develop, maintain, and enforce quality systems, policies, and procedures to ensure compliance with company standards, customer specifications, and applicable regulations (e.g., ISO, AS9100, FDA, etc.)
• Oversee inspections, audits, testing, and root cause analysis of non-conformances; develop corrective and preventive actions
• Collaborate with Engineering, Production, and Supply Chain teams to identify quality concerns and drive resolution
• Lead internal and external audits, manage documentation, and prepare audit reports
• Train employees on quality standards, procedures, and expectations across the organization
• Monitor quality performance metrics and trends; report findings to leadership and recommend improvements
• Manage supplier quality, including vendor audits, incoming inspection protocols, and performance tracking
• Maintain control of quality documentation including work instructions, standard operating procedures, and inspection records
• Promote a culture of quality, accountability, and continuous improvement across all levels of the organization

Qualifications:

Required:

• Bachelor's degree in Quality, Engineering, or a related field
• 5+ years of experience in quality management, preferably in a manufacturing or industrial environment
• Strong knowledge of quality systems and standards (e.g., ISO 9001, AS9100, IATF 16949, etc.)
• Experience with root cause analysis tools (e.g., 8D, Fishbone, 5 Whys) and CAPA processes
• Proficiency in Microsoft Office and quality data/reporting tools
• Strong analytical, communication, and leadership skills

Preferred:

• Quality certifications (e.g., CQE, CQA, Six Sigma, Lean)
• Experience with ERP or quality management systems (QMS software)

Knowledge, Skills, and Abilities:

• Strong leadership and team development skills
• Excellent problem-solving and decision-making ability
• Detail-oriented with strong organizational skills
• Effective written and verbal communication
• Ability to interpret technical drawings/specifications
• Familiarity with inspection tools and measurement systems

Company Introduction

Amphenol Industrial Operations, headquartered in Endicott, New York, with global manufacturing, design, sales, and marketing locations, specializes in delivering a comprehensive range of high-reliability power and signal connectors along with interconnection systems designed specifically for harsh environments and high performance. Our solutions cater to diverse, high-growth industrial sectors such as alternative energy, energy storage, hyperscale datacom, telecom, rail and mass transit, electric and hybrid vehicles, transportation, factory automation, robotics, and heavy equipment.

Our product portfolio addresses modern power and signal requirements and emerging system technology needs encompassing high-amperage power interconnects utilizing proprietary RADSOK contact technology, ruggedized circular, rectangular interconnects and board level contacts (GT, AC, PT, Amphe-Lite, Radsert, PowerBlok, SurLok Plus, ePower, UPC, H4 Plus, and more), advanced power distribution including value-add box builds, custom-engineered cable assemblies and overmolded harnesses. With a dedicated team of over 2500 skilled staff operating across a growing international footprint—including eight key manufacturing sites in North America, Asia-Pacific, Europe, and the Middle East providing localization for our customer base. Amphenol Industrial Operations consistently meets the highest global standards of quality, product performance, design capabilities, and regionalized technical and sales support.

Amphenol Industrial Operations proudly operates as a business unit of Amphenol Corporation (NYSE: APH), a global leader in the electronics revolution, headquartered in Wallingford, Connecticut.