Rental Field Service Aerial Technician

Job Overview The Rental Field Service Aerial Technician works with direct supervision in diagnosing, troubleshooting and repairing heavy equipment at the customer’s site in a manner that reflects the company’s vision of working as “One Professional Team.” Pay $25.18 - $29.14 per hour (pay rate dependent on education and experience). Essential Functions Removes, repairs, and installs major components in varying configurations of equipment Communicates with customers on the diagnosis and status of repairs, parts, and other concerns Accurately troubleshoots and repairs CAT equipment the first time Reads, understands, and applies electrical and hydraulic schematics to repair work Makes determinations in the field on warranty repair and guidelines, communicating decisions to customer and dispatcher Works with the Service Department, Product Support Representatives, and Sales Department to meet all of the customer’s needs Maintains truck and crane inspection logs, and CAT Service reports on a daily basis Maintains tooling in good working order as per MSHA and OSHA regulations Maintains service vehicle in safe and good repair Teaches and coaches other technicians in the field Promotes Wagner Equipment Co. to customers Other duties as assigned by manager Required Education and Experience High School Diploma or GED Relevant CAT related courses 1 year experience servicing heavy equipment

1. years administrative/clerical experience
2. years customer service experience

1+ years in servicing Aerial equipment Additional Eligibility Requirements Class D Driver’s License Must be at least 21 years old Competencies Data Entry, Telephone Skills Safety Knowledge Reading/writing, reasoning, organizational, communication & math skills Caterpillar Product Knowledge Basic Knowledge of Microsoft Word and Outlook Intermediate Knowledge of DBS/ET/SIS/SIS Web/STW Ability to work independently with little or no direction Well-rounded knowledge of CAT equipment Work Environment Noise: Loud Environment: Indoors and Outdoors Physical Demands Standing, walking, talking, squatting/kneeling Use of Hands, Hearing Ascending or descending ladders, stairs, etc. Heavy work that includes carrying, lifting and/or moving objects up to 100 pounds or more Travel Requirements 75% - 100% Benefits Paid Time Off (PTO) Plan – Up to 128 hours of PTO in the first year + 8 company paid holidays Medical, dental, and vision insurance Life and AD&D Insurance Retirement Plans – 401K and Roth 401K, eligible employees can receive a company contribution up to 7% Tuition Reimbursement Employee Assistance Program (EAP) CEFCU – payroll deduction savings, accounts, loans, VISA card, and more Supplemental life Insurance, Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans EEO Statement Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer. #J-18808-Ljbffr Wagner Equipment