Grocery Clerk

Qualifications Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety of others. Minimum Position Qualifications Customer Service skills Effective communication skills Knowledge of basic math (counting, addition, and subtraction) Desired Previous Job Experience Customer Service skills Retail experience Essential Job Functions Grocery Clerk helps customers discover new items or products they inquire about. Grocery Clerk informs customers of food specials and recommends grocery items to ensure they get the products they want and need. Check product quality to ensure freshness, reviewing sell‑by dates and taking appropriate action. Provide customers with fresh and non‑perishable grocery products they have ordered. Label, stock, and inventory department merchandise. Report product ordering/shipping discrepancies to the department manager. Stay current with present, future, seasonal and special ads. Adhere to all food safety regulations and guidelines. Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept. Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products. Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store. Reinforce safety programs by complying with safety procedures and identifying unsafe conditions and notifying store management. Practice preventive maintenance by properly inspecting equipment and notifying appropriate department or store manager of items needing repair. Notify management of customer or employee accidents. Ability to work cooperatively in a high‑paced and sometimes stressful environment. Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to act with honesty and integrity regarding customer and business information. Ability to follow directions and seek assistance when necessary to resolve customer and business issues. Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults. Must be able to perform the essential functions of this position with or without reasonable accommodation. #J-18808-Ljbffr