Senior Employee Success Manager

Job Description

Job Description

Wealthfront is looking for a Senior Employee Success Manager focused on performance management, leadership development, and talent pipelines. You'll work closely with People Operations leadership and function leaders across the company.

At Wealthfront we ask a lot from our managers and senior individual contributors, who develop the people around them while doing real work in their own craft. This role builds  structures that enable our people to thrive: clear career paths for individual contributors and managers, and development pipelines that move people from one stage to the next. 

A successful hire on this team will be an exceptional writer, because most of this job's output is words — curricula, scripts, guides, and communications — and the bar is high. They'll be comfortable in front of a room: facilitating a session, hosting an orientation, and holding an audience. They read the research, including the references, and can tell a rigorous study from a pop-science headline. And they have an affinity for fintech — they don't need to be an expert in our industry from day one, but they need to want to become one. Success will require rigorous research, clear writing, and sound judgment.

Responsibilities

• Partner with People Operations leadership on organizational design, leveling, and career pathways. Define the roles a function needs, tracks for individual contributors and managers, and a clear picture of what success looks like at each stage

• Turn each of those pathways into a talent production pipeline, with content, assessments, and practices that move people from one stage to the next.

• Design the early career and apprenticeship pipeline that builds our next generation of homegrown talent

• Build the first-time manager program that turns strong ICs into confident coaches and keep manager and hiring manager training on a rolling cadence so every manager gets the same foundation

• Research an evidence-based picture of elite individual-contributor performance — the "Elite IC" — and build the development pathways that help our best ICs get there

• Own the industry and company onboarding curriculum so new hires fulfill their potential faster; breaking down complex financial ideas so anyone can understand them is a core part of the craft

• Support the performance cycle, goal setting, reviews, and calibration, so the process stays rigorous and the focus stays on the conversations

• Partner with each team's leadership on the technical and business knowledge specific to their product area, so people understand how our products actually work and do their own jobs better because of it

Qualifications

• 6–8 years of experience across talent development, performance management, leadership development, organizational development, or change management — consulting and organizational psychology or sociology backgrounds are welcome.

• A record of talent programs you built and shipped: a leveling or job architecture framework, a company-wide performance review or calibration cycle, a first-time manager or leadership development program, a development pipeline or curriculum with real assessments, or an early career program.

• Prior experience at a relevant consulting practice (Human Capital, Organizational Performance, People Strategy, Talent Management, Management Consulting, Organizational Development, HR Transformation, or HR Effectiveness) or on an innovative People team of a high-growth technology company is a strong signal.

• Exceptional writing across curricula, scripts, guides, and company communications.

• Comfort facilitating sessions and hosting orientations in front of a live audience.

• An academic mindset, with the judgment to tell a rigorous study from a pop-science headline.

• An affinity for fintech, and the appetite to become an expert in our industry.

• Bachelor's or Master's Degree

Estimated annual salary range: $163,000 - $180,000 USD plus equity and a discretionary bonus

Plus comprehensive benefits including medical, dental, and vision coverage, a 401(k) with company match, an Employee Stock Purchase Plan (ESPP), generous time off, parental leave, wellness reimbursements, professional development, an employee investing discount, and more!

 

About Wealthfront

Here at Wealthfront, our mission is to create a financial system that favors people, not institutions. We do this by leveraging technology to build powerful, low-cost, and easy-to-use financial products that help modern investors grow and manage their money.

We started with the ambition to transform the investment advisory business. By automating strategies typically reserved for the wealthy, we unlocked access to high quality investment advice for a digitally-native generation that was underserved by traditional institutions. Since then, we've expanded to a full suite of products designed to help our clients turn their savings into long-term wealth, including:

• A Cash Account that, through our partner banks, offers one of the highest annual percentage yields on uninvested cash in the industry, while providing instant and secure access to your money with no account fees and a full suite of checking features.

• A zero-commission Stock Investing Account with 50+ handpicked collections that help DIY investors discover new companies and make smarter investing decisions.

• Multiple automated investing portfolios designed to unlock tax savings through sophisticated strategies like fixed income, tax-loss harvesting, and direct indexing—which we offer at industry-leading low costs and accessible minimums.

Our award-winning products have attracted over 1 million clients who trust us with more than $85 billion of their hard earned savings—and we're far from done. If you’re inspired to help us reshape the financial industry as we create our next chapter, let’s talk!

For more information please visit are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Please review our candidate privacy notice. 

Disclosures: All investing involves risk, including the possible loss of principal. Tax-Loss Harvesting benefits vary depending on the client's entire tax and investment profile. Wealthfront doesn’t provide tax advice. The Cash Account is offered by Wealthfront Brokerage LLC (“Wealthfront Brokerage”), Member of FINRA/SIPC. Wealthfront Brokerage is not a bank. We convey funds to partner banks who accept and maintain deposits, provide the variable interest rate, and provide access to FDIC pass-through insurance. Investment management and advisory services–which are not FDIC insured–are provided by Wealthfront Advisers LLC (“Wealthfront Advisers”), an SEC-registered investment adviser. The checking features offered in the Wealthfront Cash Account are provided by Green Dot Bank, Member FDIC. Fees and Eligibility requirements may apply to certain checking features, please see the Deposit Account Agreement for details.

By “award-winning products”, please refer to for more information. Wealthfront Corporation oversees Total Client Assets and Trusted Clients through Wealthfront Advisers and Wealthfront Brokerage. Wealthfront Advisers and Wealthfront Brokerage are wholly owned subsidiaries of Wealthfront Corporation.