Technical Support Specialist
$25 - $27 per hourWeekday AI (YC W21)
This role is for one of the Weekday's clients. Location: Allen, Texas (Onsite) Pay Rate: Up to $25 to $27/hr (Based on experience & certifications) Become a part of a top organization in the public safety and security technology sector, specializing in advanced Vehicle Intelligence and ALPR solutions. We are looking for a Technical Support Specialist II who possesses strong expertise in networking, Linux, Windows Server, and troubleshooting to deliver high-level technical support in a dynamic, fast-paced environment. Responsibilities Deliver remote technical assistance through phone, email, web, and direct customer engagement Diagnose and resolve issues related to hardware, software, networking, VPN, VLAN, TCP/IP, DHCP, and WiFi Provide support for Windows Server platforms and Linux operating systems (preferably Ubuntu/CentOS) Manage inbound and outbound technical support calls and oversee support ticket resolution Collaborate closely with Product and Engineering teams to address and solve customer problems Record technical issues and solutions, and update knowledge base documentation Assist Regional Sales Managers by fulfilling technical support requests Support internet protocols, SSL/TLS certificates, Azure Cloud services, container technologies, and virtualization platforms Required Skills 2 to 3+ years of experience in Technical Support or Application Support roles Excellent troubleshooting and analytical abilities Proficiency with: Windows Server 2008/2012/2016 Windows 7/8/10 Linux Command Line Interface (CLI) Network devices such as routers and switches, VLANs, VPNs, TCP/IP protocols PowerShell scripting SSL/TLS security protocols Strong verbal and written communication skills Preferred Qualifications Certifications such as CCNA, MCSE, CompTIA A+, and Linux certifications Experience working with VMware or Hyper‑V virtualization platforms Knowledge of Azure Cloud and container technologies Familiarity with ITIL framework is a plus Additional Information This is a 6‑month contract position with potential for extension or transition to permanent hire Candidates must be willing to work onsite in Allen, TX Successful candidates are required to pass the CJIS background screening The interview process consists of two rounds: one onsite and one via Google Meet Must-have skills Linux, Networking, Help Desk Support Good-to-have Skills On‑call Support #J-18808-Ljbffr Weekday AI (YC W21)
- ...easiest-to-use software—and backing our solutions with the best support team in the business. At Newline, we help our customers... ...Miami, Cabo, Costa Rica, and more!) Job Description As a Technical Support Specialist , you will be on the front lines of customer service,...SuggestedFull timeWork at officeRemote workMonday to Friday
- ACH Child and Family Services is seeking an IT Helpdesk Specialist to provide technical assistance for computer systems, software, and hardware. You will handle requests via phone, email, or in person, document tickets, and escalate complex issues while maintaining HIPAA...Suggested
$60k - $70k
...Support Analyst Harris Govern - Allen, Texas Harris Govern is a software provider for the property tax and appraisal industry. We place... ...Analyst who combines strong interpersonal skills with deep technical knowledge and modern AI proficiency. Key Responsibilities & Requirements...SuggestedLocal areaHarris Computer
Allen, TX3 days ago- ...Description Position Function: Responsible for providing technical assistance and support related to computer systems, hardware, or software. Manage customer experience for employees and contractors submitting technology related service requests. Communicate effectively...SuggestedFor contractorsWork experience placementLocal areaImmediate startRemote work
ACH Child and Family Services
Allen, TX4 days ago $25 - $27 per hour
...Technical Support Specialist IiAllen, Texas (Onsite)Pay Rate: Up to $25 to $27/hr (Based on experience & certifications)Become a part of a top organization in the public safety and security technology sector, specializing in advanced Vehicle Intelligence and ALPR solutions...SuggestedWeekday
Parker, TX15 hours ago- ...product. Prepares the customer for the installation, takes the customer through the installation process, and provides training or support to the customer post-installation. Oversees/performs system set-up for customers (i.e., parameter set-up, creates job files for processing...Work experience placementWork at officeLocal areaRemote workWeekday work
- Harris Govern in Allen, Texas is seeking a Support Analyst to join our team. You will provide support to clients using in-house tools (phone, live chat, help ticket system) and participate in training, trade shows, and onsite client visits for our appraisal and tax software...
$32 - $34 per hour
...per hour base + Bonus Opportunities Reports to: Technical Services Manager Location: McKinney, TX, In-office position As a Tier II Specialist, you’ll play a crucial role in helping provide best in class technical support to our customers. This is an amazing...Hourly payTemporary workWork at officeLocal areaFlexible hours$45k - $55k
SolutionOne is seeking an IT Support Technician for hands-on, customer-facing help desk work in the DFW area. You’ll troubleshoot Windows 10/11, support Microsoft 365, and assist with user accounts, printers, and networking for small to mid-sized businesses. This role is...- ...Technician to act as the primary escalation point for complex IT issues beyond Level 1 support. You will manage infrastructure, perform systems administration tasks, and lead technical projects while mentoring Level 1 staff for faster resolutions. The role requires 3-5...
$49.75k - $62.25k
Jack Henry & Associates, Inc. is seeking an Endpoint Operator Specialist II for on-site support at our Allen, TX office. You will troubleshoot hardware and software, manage IT assets, deploy devices, and support office technology to ensure a high-quality user experience...Work at office$20 - $22 per hour
...recruiter to learn more. Base pay range $20.00/hr - $22.00/hr We’re supporting a long-standing financial technology organization. About the... ...times Qualifications 6+ months of experience in Help Desk, Technical Support, or IT Operations Ability to work overnight shifts (1...Full timeContract workShift workNight shiftAfternoon shift- ...: Allen, TX Reports To: Level 2 Manager Position Summary The Level 2 IT Technician serves as the primary escalation point for technical support requests that exceed the scope of the Level 1 Support team. While maintaining the high standard of professional technical assistance...Full timeTemporary workWork at officeLocal area
- ...transform an industry and grow with a company that values purpose, collaboration, and excellence then we’d love to meet you. The Technical Support Representative III will be joining our 4|sight Customer Support team under our Complementary Solutions group. Our team is...H1bWork at officeLocal areaRemote workMonday to FridayWeekend work
Jack Henry
Allen, TX1 day ago - ...announced the opening of our latest global Innovation Hub in Atlanta, Georgia, where our expansion will include a team of Technical Support Specialists. We are seeking to fill the Support Specialist role, a support and escalation point for Fortinet customers and partners...Work at office
Fortinet
Frisco, TX4 days ago - ...Senior Technical Support Specialist Fortinet, a cybersecurity pioneer with over two decades of excellence, is seeking to fill the Support Specialist role in our latest global Innovation Hub in Atlanta, Georgia. This role will serve as a support and escalation point...Work at officeWorldwide
Edelman
Frisco, TX2 days ago $52k - $60.32k
...Our Service Desk is built around high standards, responsive support, strong documentation, and continuous improvement. We are looking... ...ServiceNow, or Freshdesk. • MSP experience is preferred. Technical Skills • Strong knowledge of Windows Server 2016 and 2019, including...Full timeWork experience placementWork at officeRemote work- ...join us. We can\'t do it without you. Jack Henry’s Financial Crimes Solutions team is growing fast, and we are seeking a Senior Technical Support Representative to provide ongoing support for clients using our cutting-edge fraud prevention and compliance solutions. The...H1bWork at officeLocal areaRemote work
- ...and analytical products to deliver consistent, actionable information and insights across the enterprise for business and functional support areas. The ideal candidate will be researching and implementing new standards and best practices in the descriptive analytics while...Work at officeLocal areaRemote work
Jack Henry & Associates
Allen, TX2 days ago - ...Technical Business Analyst MarshBerry, a subsidiary of Lincoln International, is growing! We are seeking a Technical Business Analyst... ...MarshBerry is currently seeking a Technical Business Analyst to support Business Enablement initiatives, including AI-enabled tools,...
MarshBerry
Plano, TX1 day ago $50 - $52 per hour
...degree ~ Agile Day To Day: This Tech BA will join the Digital platforms Technology group at Bank of America. This team supports the Unified Sales Business (USB) application. This application is where small businesses can apply for to open up checking and...Hourly payContract workTemporary workMonday to FridayBanking
Plano, TX4 days ago- ...Job Title: Technical Business Analyst Location: TechM US Texas Plano (Inperson Interview is required) Years of Experience:... ...successful implementation of solutions. Provide training and support to end users on Power BI tools and reports. Monitor and evaluate...
Yantran LLC
Plano, TX1 day ago $65 per hour
...C4C (V1) enhancements. You will work closely with business and technical teams to identify needs, define requirements, and ensure solutions... ...planning and workload prioritization. Post-Implementation Support – Ensure solutions meet objectives by monitoring system usage,...Permanent employmentContract workTemporary workLocal areaStaff Perm
Richardson, TXa month ago$45.7 per hour
...identify recurring issues before they impact warehouse operations. Support and lead new WMS and warehouse system implementations,... ...best practices. Gather business requirements and work with technical teams to improve and automate existing processes. Analyze system...Full timeContract workMonday to FridayWest Coast Logistics
Plano, TX21 days ago$85.09k - $118.19k
...critical bridge between business stakeholders, healthcare policy, and technical delivery teams. The Senior IT Business Analyst will... ...transformation logic, payloads, and downstream data products. Support analysis and resolution of data quality, integration, and processing...Temporary workWork at officeRemote workFlexible hoursNTT DATA, Inc.
Plano, TX5 days ago- ...processes. Elicit requirements through interviews, workshops, and workflow analysis. Ensure alignment between user requirements, technical capabilities, and business objectives. Perform other duties as assigned. REQUIREMENTS Bachelor’s degree in Business,...Work at officeLocal area
Sum Theory, Inc.
Plano, TXa month ago $90k - $100k
...annum including any bonuses or variable pay. Tech M Key Responsibilities: Gather and document business requirements to support technology product planning and development within third party risk management (TPRM). Conduct business process mapping to identify...Yochana
Plano, TX21 hours ago- ...Organization owned business processes to ensure adherence to functional program requirements, perform operational risk assessments, and support the enablement of new capabilities o Responsibilities include maintaining documentation of process flows and descriptions, and...
Argyll Infotech, Inc.
Plano, TX3 days ago - ...the portfolio's compliance status and report it to relevant stakeholders, including compliance officers and senior management. Support Application Life cycle management governance routines. Enhanced Stakeholder Collaboration: Develop strong partnerships with...Contract work
TPI Global
Plano, TX4 days ago - ...will be with the Payroll Product team focusing on payroll configuration/development/automation/enhancements as well as supporting T&A and HCM technical queries. Exposure to pay and time-off rules that define the logic for employee pay processing and time off earned are...Work at officeFlexible hours
Koch
Plano, TX3 days ago
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