Outreach Specialist

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Position Overview

• SCOPE OF ROLE : 

The Homebase Outreach Specialist is responsible for conducting comprehensive outreach and engagement activities across the borough of Manhattan for the S:US Homebase program. This includes presentations, in-person and virtual event participation, distribution of program materials, stakeholder engagement, client recruitment, and a variety of other tasks to support community access to S:US services and Homebase’s supports. The Outreach Specialist aids in the screening, enrollment referral and enrollment functions of the program and supports the service delivery and community engagement efforts of S:US. 

• ESSENTIAL DUTIES & RESPONSIBILITIES:  

• Conduct program outreach and community related activities to increase referral base and community visibility. 

• Provide outside presentations to network and further develop referral sources. 

• Promote linkages with other service providers that will help participants obtain and maintain housing stability. 

• Participate in various consortium and community meetings across Manhattan.

• Conduct initial pre-screening and assessments for prospective program participants.

• Maintain logs of outreach activities. 

• Complete monthly reports as required. 

• Cultivate, develop and maintain productive relationships with referral agencies. 

• Attend interdisciplinary team meetings, case conferences, various meetings and outside events as assigned by supervisor. 

• Support engagement efforts with the broader team of landlords and other partners, cultivating new housing resources for Homebase clients within appropriate. 

• Update the resource book for staff. 

• Promote linkage development and monitor the effectiveness of partnerships with other service providers. 

• Cultivate, develop and maintain productive relationships with referral agencies. 

• Actively participate in internal and external training programs and committees 

• Follow-up with households to assess their ongoing employment and housing stability needs.

• Assist program management in regular participant record reviews.

• Document all services in compliance with agency standards. 

• Participate in ongoing individual supervision, team meetings, case conferences, division meetings and trainings. 

• Respond to information requests from internal S:US staff. 

• Assist with accreditation reviews, monitoring visits and program audits. 

• Responds to stakeholder needs promptly, accurately and with courtesy and respect. Model appropriate behavior. Represent the agency in a positive and appropriate manner. 

• Complete other duties as assigned by management

Qualifications

• REQUIREMENTS:  

REQUIRED EDUCATION AND EXPERIENCE   

• High School diploma or GED required.

• At least two years’ working experience in the human services field or related area 

• Solid knowledge of community resources and services. 

• Excellent verbal and written communication skills, good presentation skills 

• Good interpersonal skill set, able to work independently and still function as part of a multi-disciplinary team 

• Strong computer skills and knowledge of Microsoft Office applications. 

• Staff member will be expected to conduct fieldwork and travel in NYC up to five days per week.

• Ability to travel via public transportation.

• Ability to lift 25 pounds of outreach flyers and materials is necessary.

• Ability to commit to occasional work and events outside of business hours. 

PREFERRED QUALIFICATIONS & SKILLS  

• Working knowledge of homelessness prevention services a plus 

• Qualified applicants will be committed to the mission and values of S:US, with an understanding of the issues facing the people we serve.

Company Overview

S:US IS AN EQUAL OPPORTUNITY EMPLOYER  

Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you. 

We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.  

All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at View email address on click.appcast.io. 

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