Station Manager

Station ManagerDHL Global Forwarding (DGF) manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of DHL Group, the world's leading logistics provider with operations in over 220 countries.Purpose:Lead and manage the Rochester (ROC) station P&L and operations successfully via:Engaging peopleGrowing the business (both local BC business and network business in collaboration with AFR product & DGF global network partners)Organizing the team for great customer service, operational quality and efficiency incl. GSC collaborationManaging costs and partnersKey responsibilities:Manage Station's EBIT resultEnsure employee engagement, targeting for the best resultsEnsure and Improve customer satisfaction via Service First incl. process improvementsDrive GoGreen agendaDeals with local authorities and acts as a legal representative of the station.Representative of the station towards employees, e.g. organizing company events and go-to person for station personnel on non-functional topicsDecided upon all administrative matters at station.Leads negotiations with external suppliers.Accompanies Field Sales and Key Account Sales on visits to important clients or prospective clients (where "Station Manager" title may be beneficial to closing the deal)Hiring decisions at station level (although Station Manager may require formal next-level approval)Functional strategy decisionsFunctional operations decisions (incl. negotiations with external AFR/OFR/Inland logistics suppliers)Setting performance targetsEvaluating performance and targets achievementEnsure adherence to Company policies.Ensure effective customer service through a process-oriented approach that delivers reliable and consistent service.Collaborate with AFR product and DGF global network partnersQualifications:Good understanding of freight forwarding industryKnowledge of station level administrative mattersAbility to take ownership and drive station solutions independently.Proven track record in people management role (leadership, motivation and people skill)Good communication skillsStrong Air Freight background seen as major benefitPay Range: $105,682.50 - $140,910.00+ (Based on Experience)Benefits (All Non-Union Employees):Compensation: Competitive base salary plus role dependent performance-based incentives.401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.Vision: Optional coverage for exams, frames, and contacts.Dental: Optional coverage for preventive, basic, and major services.Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.Why Join DHL Global Forwarding?At DHL Global Forwarding, we invest in our employees' growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success.Be part of DHL Group, the world's leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.Equal Opportunity EmployerDHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.Work AuthorizationApplicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.