Water Treatment Service Technician - Washington, PA

Water Treatment Service TechnicianThe Water Treatment Service Technician supports Delval Equipment Corporation's water treatment operations by traveling daily to customer facilities to collect water samples, perform field testing, and monitor the performance of boilers, cooling towers, and water softeners. This role is responsible for accurate documentation, timely reporting, and maintaining strong customer relationships while representing Delval professionally in the field.Why Delval?Build Specialized Expertise: Develop hands-on knowledge of water chemistry, boiler and cooling tower treatment, water softeners, and chemical feed systems with training and support from experienced professionals.Protect Critical Systems: Help customers prevent scale, corrosion, equipment damage, and downtime while improving system reliability and efficiency.Make an Impact in the Field: Support hospitals, schools, universities, manufacturing plants, food-processing facilities, pharmaceutical operations, and other essential organizations throughout the communities we serve.Build a Long-Term Career: Grow your technical, customer service, and account-management skills with opportunities for continued development.Work With a Team That Has Your Back: Collaborate with Water Treatment, Sales, Service, and Operations teams to solve problems and deliver dependable customer support.About Delval EquipmentDelval Equipment has spent more than 70 years helping customers design, install, and operate industrial and commercial boiler systems. Our industry-leading technical expertise, combined with deep knowledge of our customers' systems, has allowed us to build a reputation as a trusted partner in keeping mission-critical systems operating safely, reliably, and efficiently over the full lifecycle of their equipment. We operate out of five offices across Pennsylvania and Maryland, including our Sykesville, MD location.Key ResponsibilitiesTravel daily to customer and prospect facilities to collect water samples and conduct field testing on boilers, cooling towers, water softeners, and related water treatment systemsPerform routine water chemistry monitoring to evaluate and maintain proper system performance, documenting and reporting all results accurately and promptlyFollow assigned routes and schedules, ensuring all sampling, testing, and site cleanup are completed before departing each locationComplete and submit all customer reports and internal paperwork on time with required signaturesResponsible for the proper submission of daily paperwork and timekeeping recordsIdentify opportunities to expand service offerings and present solutions to existing customers to support account growthDevelop and maintain strong customer relationships, serving as a trusted technical advisor in the fieldPrepare and deliver technical proposals, service recommendations, and cost justifications tailored to each customer's needsCollaborate effectively with sales, operations, and technical teams to ensure seamless service deliveryExercise independent judgment, leadership, discretion, and professionalism in daily activitiesMaintain physical stamina and mental alertness required for safe field operationsAttend monthly departmental meetings and contribute to continuous improvement initiativesDemonstrate flexibility with scheduling, weekends, and as business demandsUphold the highest standards of integrity, honesty, and professionalism in all work performedJob responsibilities may be modified or expanded based on business needsRequirementsAbility to perform work safely, adhering to all safety rules and regulationsAbility and willingness to learn and perform assigned tasks and develop required skillsAbility to work independently and as part of a team while maintaining professionalismValid driver's license with a clean driving recordMust pass pre-employment screening and ongoing drug/alcohol testing and background checkPrior MS Office and ERP experience a plusStrong commitment to workplace safety, company policies, and regulatory complianceStrong attention to detail and organizational skillsQualificationsHigh school diploma or GED equivalent; associate or bachelor's degree in engineering, Chemistry, Business, or related field preferredPrior experience in water treatment, HVAC, boiler systems, or technical field service preferredFamiliarity with chemical feed and control equipment is a plusEnglish proficiency and computer/phone/tablet skills requiredDelval Equipment is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. Delval Equipment